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Find a Location

Sierra Vista Hospital, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSierra Vista Hospital, Inc.

    Hospital

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8001 Bruceville Rd, Sacramento, CA 95823-2329
    BBB File Opened:
    2/17/1993
    Years in Business:
    55
    Business Started:
    8/12/1968
    Business Started Locally:
    8/12/1968
    Business Incorporated:
    8/12/1968
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 030000290 for this business, issued by CA Department of Public Health

    These agencies may include:

    CA Department of Public Health

    http://lpw.cdph.ca.gov/SearchPage.aspx

    Type of Entity:
    Corporation
    Alternate Business Name
    • Cpc Sierra Vista Hospital
    • BHC Sierra Vista Hospital, Inc.
    Business Management
    • Mr. Mike Zauner, CEO
    • Ms. Barbara Roush, CEO
    Contact Information

    Principal

    • Mr. Mike Zauner, CEO

    Customer Contact

    • Mr. Mike Zauner, CEO
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/05/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    This is kind of a wacky one please bear with me.On December 17th of 21 I was admitted to Sierra Vista behavioral hospital.I was there on a 72-hour hold but was forced to stay 5 days.Overall my personal experience was atrocious I was misdiagnosed given the wrong medication and forced to sign paperwork while on the wrong medication.I'm hoping that might be wrong to some degree that you can take over but my primary concern now is billing They are billing me for diagnostics that were not accurate they are billing me for medication I did not need to take when I have confronted them on this information they no longer respond to certified mail email phone messages left with the front desk nothing they refuse to respond to me so I can dispute my bill.They constantly send the bill but no letters or anything addressing the malpractice issue there.This bill has been on going now for a year because I autistic and ADHD and have a hard time organizing my thoughts and finding the right resources to get the people to help me.So the main factor is the fact that will not respond to discrepancies in the bill and then two that there are discrepancies in the bill and they will not acknowledge it.I asked for an itemized Bill and they sent me just a generic useless piece of information showing how much it costed per day not what the diagnostics were medication food anything of that nature like I had requested.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sirena F

    1 star

    08/02/2022

    I was a patient here and can attest to maltreatment including physical abuse and unnecessary restraint. I was scared and confused as to why I couldn't leave the so called "treatment center" on my own free will and when I attempted to exit, I was immediately wrestled and dragged to a solitary confinement type room that had flecks of red and flesh colored debris dried around the edges of the small window facing out to the "nurses station" they called it. I was involuntarily injected 3x with who knows what while being held down by several staff members and left to stay in there for an unknown amount of time.There are patients in there who've been there for unknown lengths of time and have absolutely no hope of ever being discharged. This is a hospital where you quickly learn to comply by taking whatever medication they give you and keep quiet or else you will face merciless assault.

    Local BBB

    BBB of Northeast California

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