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Find a Location

Advance Garage Door Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAdvance Garage Door Service

    Garage Doors
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 06/23/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    1D. Maintain at least a B rating in all company-owned locations and its headquarters.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    You can count on Advance Garage Door Service to deliver durable products, competitive prices and reliability, guaranteed.  We specialize in the installation, repair and maintenance for all garage door makes and models.

    Products & Services

    Company offers installation and repair of garage doors.

    Business Details

    Location of This Business
    3434 Delta Queen Ave, Sacramento, CA 95833-9786
    BBB File Opened:
    4/20/2006
    Years in Business:
    18
    Business Started:
    9/23/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 871446 for this business, issued by Contractor's State License Board. The expiration date of this license is 3/31/2024.

    These agencies may include:

    Contractor's State License Board

    9821 Business Park Drive

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov/

    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Jephry Borjas, Owner
    Contact Information

    Principal

    • Mr. Jephry Borjas, Owner

    Customer Contact

    • Mr. Jephry Borjas, Owner
    Additional Contact Information

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/19/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I just purchased a home 2 weeks ago. The garage stopped working and I was not able to raise the garage up and down. I called advanced garage door service because they had a sticker on the garage that they serviced this garage before so i called to see if they can come fix my garage. The guy came out and looked around he pushed the button a few times and synched another garage door remote and said ok the garage is done. I paid him 235$ which is really expensive to do the service he took less than 10 min to do. I go to leave my house about 2 hours later and my garage does not open at all. I called the company back several times and got no reply back at all. I finally get a hold of someone and they say ok Ill send someone out to take a look the guy comes back to my house and says oh well it will be another 150$ because you need a new box I said why wasnt i made aware of that the first time you came to my house i paid 235$ for your business to fix my garage and it is not even fixed I cant open or close my garage AT ALL. The guy leaves he does not fix anything or even touch the garage I have called 5 times to speak to a manger to resolve my garage that is still no able to be open it has been a week now that I cant open my garage and Im out of 235$ paid to a business who didnt resolve my issue that I called them for. The customer ********************** is absolutely horrible and each time I call they said someone will call me back and never does.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Northeast California

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