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Business Profile

Driving School

Action Driving School

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:07/05/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    04/28/2023: Paid Action Driving School $420 for 3 driving lessons for my teenage daughter this was for a 6-hour class addition, ***** offered the following: "Driving Improvement Courses Become smarter driver!Enhance and refresh your skills.Drive through any bridge, tunnel or highway.Learn how to merge onto & exit highways.Learn how to manage driving in very very hard situations.?ONE-TIME-PASS Road Test Package Get your driver license super super fast! For additional money I can get you driving test appointments within 1 week. I also let you use my high performance vehicle on the day of your road test. I will also give you tips on what DMV examiners do and go so you can pass your driving test easily. Call now and save lots and lots of money on my World Class "One-Time-Pass" elite road test package."4/28/2023- The first ********** was successful 05/07/2023- Upon completing the second 2 hours my daughter came home upset. ***** was very rude and she stated that he would yell at her and answer sarcastically when she asked a question. My daughter said that she was almost in an accident and ***** was livid he made comments like "can't you read that, it's written in English" ***** accused me of not teaching my daughter to drive. But that was the reason why I paid him $420 to instill good driving tips before I continue training her.I texted ***** to figure out what had happened and he accused me of not training my daughter well. I politely asked for a refund he said no refund. I asked if it was ok to reschedule and for the next time to have another adult in the car. ***** said OK On 05/02/2023 ***** came at **** for the last ******* I asked my husband to join our daughter but ***** refused to have another adult in the car. I asked for my refund once again or another driver but he declined and took off. ***** did not take my daughter to the freeway, did not complete the 6 hours and did not give us the car for practice.

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