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Find a Location

Capital City Matchmakers has 1 locations, listed below.

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    Business ProfileforCapital City Matchmakers

    Dating Services

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    950 Fulton Ave Ste 150, Sacramento, CA 95825-4515
    BBB File Opened:
    10/1/2015
    Years in Business:
    9
    Business Started:
    1/26/2015
    Business Management
    • Ms. Heather Drury, Director of Customer Relations
    Contact Information

    Customer Contact

    • Ms. Heather Drury, Director of Customer Relations
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Choosing a dating service

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/18/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    I visited the offices of Capital City Matchmakers on the 03/07/2023 to inquire about services offered. Instead I was met with a company representative by the name ***** who was coercive in leading me to signing a contract I was not ready to get into. I wrote to the company recinding the contract but I was told am outside the timeframe for canceling the contract.I received no services from the company todate but they are claiming I owe them $2600 and they have taken up services of a debt collector yet I have received no services from them. This is totally a one sided agreement. I feel this is a scam and the coercive nature is a strategy to lure the unsuspecting public into a contract which does not benefit me but the company.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joe P.

    1 star

    03/17/2022

    From JP Capital City Match Makers offers matchmaking for local singles in the ********** area but it's a scam that takes advantage of people's emotional feelings by promising a service to meet singles that are compatible for dating. As a client you are not given a chance to look at pictures or read a profile but given a phone number of a possible match and given the instructions to call and set up a meeting in a neutral place.The cost of this service can be from $2000.00 - $6000.00 and the fee has to be paid in full before services are rendered with no guarantees that you will find a match or given a return of the money you paid.I wouldn't give this company any Stars but I have to give at least one star and my true rating would be an "F" for false promises made.

    Capital City Matchmakers Response

    03/21/2022

    Unfortunately, we can only help those members who use their membership the way it is designed. We have provided you with matchmaking services but you have refused our attempts to match you. If you decide you utilize your membership the way it is designed, please let us know and we will resume matching you immediately.

    Customer Response

    03/21/2022

    They're lying and attempting to cover up theie inept services.*** P

    Local BBB

    BBB of Northeast California

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