Business ProfileforCircle Solutions

In Sept 2021, I used Circle Solutions (representative *******************) for my merchant services (credit card processing). The terminal was charges as refunds. After multiple attempts to correct the error, we decided to part ways. The rep came to collect the terminal and said he would close my account with Payments Hub (the company that moved the money into my bank account). Unbeknownst to me, the account with was NOT closed. Payments Hub charged my bank account $104.92 each month from Nov 2021 to August 2022 for service fees. When I noticed the charges, I called Payment Hubs; they confirmed that Circle Solutions had opened the account on my behalf in Sept 2021 and that it was neve properly closed. I spoked to ******************* and ********************* of Circle Solutions. At first, they agreed to refund me the full amount of $944.5. ***** spoke to Payment Hubs and Payment Hubs refunded me $629.5. At first, ***** emailed me (date 8-29-22) that he would work on the additional $315. But then I received an email that he would not honor the refund, and then accused me of "not taking responsibility." I requested to speak to another agent but he said "there is no one else to speak to regarding this. This will end our conversation."***** and is company are refusing to take responsibility for not closing the account properly and now will not refund me full amount for the charges I incurred due to the account being open. I believe his company owes me $315. I am enclosing a full transcript of the emails between ***** and me, showing that he acknowledges that the terminal was not closed properly, that he first agreed to refunding the full amount, and then refusing to do so.