Chimney Sweeper
A-1 Professional Home Services by A-1 Chimney, Inc.Reviews
Customer Review Ratings
Average of 4 Customer Reviews
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Review fromPauline S
Date: 03/27/2025
5 starsI am a Realtor and have used this company a few times each time has been a good experience, I last used them a few days ago, home had 2 fireplaces , **** did an excellent job of cleaning and inspecting each fireplace - then explained his findings to myself and my client- he was very professional.Review fromHeidi T
Date: 03/22/2025
5 stars****** was so friendly, knowledgeable and efficient in cleaning and inspecting my gas fireplace. He took time to show me how to light the pilot light and how to shut it down in the summer. Thanks so much for the great service!Review fromNadya P
Date: 03/22/2025
5 starsAbsolutely perfect experience -- ****** was super helpful, went above and beyond with cleaning out the chimney, showed me how to use the remote and made some suggestions for efficiency, overall really excellent service! Thank you so much! highly recommend the company and ******.Review fromHeather L
Date: 09/21/2023
1 starHeather L
Date: 09/21/2023
I would give this company -0 star. This company is money hungry and don't care for repeat business. I called for an appointment for a level 2 service which I was told includes cleaning and inspection for $149.00. The technician arrived and went on the roof to take 3 photos and came inside the house and look at the fireplace. It was a wood burning with a gas starter and he didn't even bother to turn it on to inspect that it was working properly. Mind you we just purchased this home and haven't used the fireplace so I like to get it cleaned and inspected. The tech spent 5 minutes on the roof and 2 minutes looking at the fireplace and bam they want you to pay $149 without cleaning. This is so shady and the tech wants to charge $299 for the cleaning and $2600 to replace chase cover. Because I said no $2600 for the chase cover, he then "talk to his boss" and came back with $1800.00. I called the office and spoke to a man and explained my concerned about the service, he was rude and argumentative instead of trying to hear my concern or honor my initial phone appointment. . I paid the invoice because I know the technician was following his work order it wasn't his fault. Do not use this shady company.
A-1 Professional Home Services by A-1 Chimney, Inc.
Date: 03/04/2025
Greetings ******* *.
Sorry for the misunderstanding. We do not show you in our system. There are other companies in our industry that are using names similar to ours - A1 Chimney ****** is our legal title. Our DBA is 'A1 Professional Home Services'. Some consumers are getting us confused with - 'A1 Chimney Sweep' or 'A1 Chimney Pro'. See our website 'Consumer Beware' page that cites what consumers are experiencing with these start-up companies.
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If you feel that we are in error, please call us at ************ ask for ******.
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