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Business ProfileforGoodLeap, LLC
Current Alerts For This Business
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below:
On April 25, 2022 the State of Minnesota Attorney General’s Office filed a Civil Complaint against several solar companies and lenders, including GoodLeap LLC f/k/a Loanpal LLC. According to the complaint: GoodLeap and other lenders have had arrangements with solar companies to finance their projects, with loan payment structures that support false and misleading rebate claims made by the solar companies. The complaint also alleges that the solar companies and the lenders failed to orally inform buyers of the right to cancel their installation contracts and loan agreements during execution. The complaint seeks to enjoin GoodLeap from operating in violation of Minnesota state law; require them to provide proper Notice of Buyer’s Right to Cancel to all prospective and current customers; and seeks restitution and civil penalties.
On December 21, 2022 The State of Minnesota entered into a Consent Order with GoodLeap LLC. Without admitting liability, GoodLeap agreed to be liable for a one time payment of $65,000, all or any of which may be distributed to the consumers as restitution by the Attorney General.
At-a-glance
Customer Complaints
675 complaints closed in last 3 years
385 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 8781 Sierra College Blvd Ste 100, Roseville, CA 95661
- BBB File Opened:
- 2/2/2004
- Years in Business:
- 20
- Business Started:
- 9/3/2003
- Business Incorporated:
- 8/5/2011
- Accredited Since:
- 5/20/2004
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 1301
- Alternate Business Name
- Loanpal, LLC
- Paramount Equity Mortgage, LLC
- Business Management
- Mr. Hayes Barnard, Chairperson/CEO
- Mr. Matt Dawson, Chief Operating Officer
- Mr. Matthew Murray, Chief Marketing Officer
- Mr. Tanguy Serra, President & Chief Investment Officer
- Ms. Cherie? Hash, Compliance Manager
- Ms. Briana Teague, Fraud Analyst
- Brandy Peterson, Customer Contact
- Ms. Lindsay Keller, Marketing Manager
- Contact Information
Principal
- Mr. Matthew Murray, Chief Marketing Officer
- Brandy Peterson, Customer Contact
- Ms. Lindsay Keller, Marketing Manager
Customer Contact
- Mr. Hayes Barnard, Chairperson/CEO
- Mr. Matthew Murray, Chief Marketing Officer
- Ms. Cherie? Hash, Compliance Manager
- Ms. Briana Teague, Fraud Analyst
- Brandy Peterson, Customer Contact
- Additional Contact Information
Fax Numbers
- (916) 290-9992Primary Fax
Phone Numbers
- (916) 290-9999Other Phone
- (877) 290-9991Other Phone
- (916) 290-9992
Customer Complaints
675 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/15/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
1,417 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Chad C
04/22/2024
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