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Business Profile

Debt Relief Services

Level Debt

Reviews

Customer Review Ratings

4.53/5 stars

Average of 114 Customer Reviews

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Review Details

  • Review fromDeborah C

    Date: 07/25/2025

    5 stars
    I spoke with Ms. *** today and she was very pleasant and very informative!
  • Review fromKelley M

    Date: 07/24/2025

    5 stars
    Let me start by saying I have cleared 1 payment into the program and my Discover account is already locked into a settlement!!! That was my biggest debt and to say I am relieved is an understatement!! I was really nervous about starting this process but now I know I made the right decision. I had been struggling to pay down my credit card debt for a couple years and the balances were barely going down at all. It was getting really difficult to keep up with my monthly payments with the cost of living going up. I finally did the math on how long I would be paying and what I would pay in total if I kept going at the rate I was and the numbers sickened me. I was going to pay back exponentially more than I borrowed, the number was shocking, and it was going to take me decades. My enrollment *** was ****** ***** and he made the process very easy and reassured me I was making the right decision. From there I have worked with ****** who gives me frequent updates and is just a joy to talk to. I feel like I can finally see a light at the end of the tunnel.
  • Review fromOrshawante B

    Date: 07/23/2025

    5 stars
    My account specialist, May, has been wonderful throughout the process. She answers question on a level I can understand, and is patient with my questions.
  • Review fromCelya H

    Date: 07/23/2025

    5 stars
    I am very happy with the way Michael and everyone else is handling my situation they are so very supportive and kind I really appreciate everything you all do great job thanks so much
  • Review fromJacqueline M

    Date: 07/22/2025

    5 stars
    *** is patient ,concerned and does everything he can to fix the situation.
  • Review fromDavid V

    Date: 07/18/2025

    5 stars
    May is awesome . Does a great job . Answers all questions . Thanks .
  • Review fromEleazar E

    Date: 07/18/2025

    5 stars
    ****** was very professional and I feel very well informed. I appreciate the level of courtesy and customer service that she has for her clients. I am very glad my wife and I are with level debt.
  • Review fromLouanne M

    Date: 07/18/2025

    4 stars
    I was assisted by two kind and helpful Level Debt staff **** an efficient and responsive administrative coordinator, and Nikka, an understanding and capable advisor I am grateful to them and their team for their thoughtful support
  • Review fromCristina H

    Date: 07/15/2025

    5 stars
    May - my account specialist has helped me understand the process much better and allowed me to feel the trust of the team and work to better my future. Thank you!
  • Review fromChristine. C

    Date: 07/11/2025

    5 stars
    We appreciate ******* to help us. He is considerate. He is also accommodating to our schedule. He always calls when he says hes going to call. And listens to our questions patiently. We appreciate ******* so much. ********* and ********* ********.

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