Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:02/28/2025

  Type:Service or Repair Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I had a civil judgment I received. I hired Sacor Financial to assist me with collection. Sacor and **** ******* have been a complete nightmare to work with. They do not return my calls hang up on me when i call asking for status. I do not know if this is a scam or not?. I have sent emails and left phone messages, and they have not given me any information on status of my judgment. Sacor has also asked me to sign over the judgment to sacor and have it notarized for compensation, and i have not received compensation.They are a scam, rude. I sent Sacor an email to terminate their services, and they have not responded...

  Business Response

  Date: 03/04/2025

  Sacor Financial is a well respected debt collector with 20 years of experience, specializing in collecting judgments. 
  On 1-15-25 Mr. ****** ****** contacted Sacor and signed a written  assignment agreement for a judgment he held against a former employer, ***************, to Sacor Financial. The assignment provided for an assignment of right title and interest of the claim against *************** on a contingency basis where Sacor was obligated to pursue collection of the claim and pay Mr. ****** 65% of the collected funds is and when collected.
  Sacor promptly engaged in the collection process, contacted JAG by phone and in writing and performed an asset investigation in anticipation of seeking to levy on the assets of JAG.  Sacor reported findings back to Mr. ******* To enable the levy process, Sacor sent Mr. ****** a legal form to sign Assignment of Judgment. This form is required to be filed in court to enable Sacor to issue garnishments on the case. Mr. ****** then demanded that Sacor purchase the judgment form him. Sacor declined this and urged Mr. ****** to provide the Assignment of Judgment form, in conformance with the original collection assignment  agreement which obligates Mr.  Prince to provide such additional documents as required to enable to collection. Mr. ****** then became enraged, and commenced sending abusive emails and making multiple repeat calls to Sacors office wherein he improperly abused the reception staff and further threatened to initiate a campaign  of complaints against Sacor. This complaint is part of that campaign. Sacor has done all things required of it. Mr. ****** refused to provide the necessary Assignment of Judgment form. Under the contingency collection agreement Sacor is not obligated to purchase Mr. ******* claim.  Sacor has closed file  on Mr. ******* claim as of 2-22-25 when he began to act out. It is not our policy to work with clients who behave in such fashion. 
  
  

  Customer Answer

  Date: 03/04/2025

  I am rejecting this response because: Sacor Financial and **** ******* who I have been communicating with are professional con artist. I hired Sacor to help me collect a judgment without doing my homework. I did not hear from Sacor Financial in close to 2 months after hiring then. So, i reached out to someone named ****** to get an update on the case. ****** said he would call me back in 20 minutes. He never called back. So, I called a few days later to follow up again and this time ****** told me to contact someone named **** with sacor..I finally get ahold of **** who was handling my account, and he had no clue where the defendant was located and started asking me are they at a p o box? I said no their physical address i already gave you. So, at this point i knew they were sitting on the case. So **** sends me this which i will attach. I did not know that Sacor buys judgment until they tried to con me into signing a lie, and they wanted me to notarize an assignment of judgment and its saying i received value and i did not. So, I told **** ******* i did not feel comfortable signing and notarizing saying i received something of value and i did not. So i asked **** ******* what am i receiving of value? And i told him i did not know you guys purchased judgments  and **** ******* offered $4,000 dollars and i told him that was not enough for a $40,000 judgment. Sacor Financial and **** ******* are professional con artist. I will attach the scam **** ******* and Sacor Financial tried to pull on me. I NEVER demanded nothing. I just questioned what am i signing to say i received in value to give my $40,000 judgment to Sacor Financial. They are a complete scam  and con artist, just from reading their response. **** told me he had not contacted my employer and then the next day **** ******* said he contacted the employer .They were making up things and giving me different answers to the same question. So i was asking for the office manager and to my surprise **** ******* would not tell me and hung up on me.That is the only reason i reached out to the BBB.I will also post on other social media about my experience with **** ******* and Sacor Financial. I NEVER DEMANDED THEY PURCHASE MY JUDGMENT.a complete lie...That are very unethical
  

• Initial Complaint

  Date:10/13/2023

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Sacor Financial placed a judgment against me for debt in 2014. I filed bankruptcy and my debt was discharged in June 2016. I bought a home in 2019 - and I am in the process of selling my home now (10/2023). Going through the title process when selling my home, we have found that Sacor Financial has placed a lien on my home for the debt that was completely discharged in 2016. This debt has been shown to be discharged on my bankruptcy discharge paperwork. I attempted to call Sacor to discuss this with the representative. The initial person transferred me to a male that listened to my concern for a brief minute, then hung up on me. I have not been able to get ahold of a representative to discuss my concerns.

  Business Response

  Date: 10/20/2023

  Sacor Financial responded to the title companies payoff demand request. After receiving additional information we confirmed that the judgment was entered prior to ************** filing bankruptcy and prior to her acquisition of the property. After obtaining that information Sacor sent a follow up written response to the title company withdrawing our demand.