ComplaintsforAllied Trustee Services
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Complaint Details
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Initial Complaint
09/12/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I owed money to my ***. I was unemployed for a lengthy period and fell behind in my *** fees. I made arrangements with the *** to repay the fees but they did not honor the arrangement but forwarded my account to collections with Allied Trustee Services. I agreed to pay all of the back payments in two installments when I got paid at my new position. I both installments as scheduled on 8/1/2023 (Check #**** for $850) and 9/1/2023 (Check #**** for $1,331.10). Despite making the last complete payment the company assessed a lien on my property the same day as I sent the last payment to them. The company cashed the check several days later and I received the lien documents today 9/11/23 despite honoring the payment arrangement and a verbal agreement from the company that no action would be taken against my property without a verbal conversation. They have now assessed additional fees in the form of a lien at $2,266.47 after they have not kept their word. I want the lien removed and I will not pay additional fees because they breached their verbal agreement to me to accept payment after I was paid. I work for the ******************* and am paid monthly, thus I have paid half of my paycheck twice to pay the assess fees of $2,881.00Initial Complaint
03/24/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I informed ******************************* in September 2022, that I was the agent for my uncle, *********************, who owns a home in a property managed by their company. Despite providing the company with the contact information, they continued to send correspondent to my uncle's address, ********************************************************, however, it was addressed to me and my uncle. Again, the association was provided with proper contact information for me, as **************' agent. Subsequently, ******************************* and NA Shade, initiated collection actions against ************** and placed a lien on his property. ********** Law has specific laws regarding notice of collections, which were not followed by ******************************* NA ****************** LLC or Allied Trustee as its agent. I have contacted the companies, provided documentation they requested and still have not received a response in regards to this matter. I would like for the lien to be removed and for the debt to be removed from collections. I would also like for the late fees, interest and any other fees associated with the collections to be removed. Lastly, I would like for this matter to be resolved amicably and that any future notices regarding ************** to be sent to me as requestedInitial Complaint
05/05/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This collection agency is taking 60% of my payment as "fees" payable to themselves. I've asked three times for an itemized accounting of where and how my payments were applied. They offered to reduce my current balance by 50% but still will not provide an itemized accounting.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.