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Business Profile

Collection Systems

TC & Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collection Systems.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/16/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They are telling me I have a debt from 2003 that they are trying to collect. It is not my debt, but they have my SS number! There are multiple complaints regarding the same thing on your website.

  • Initial Complaint

    Date:09/07/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    1st contact today, unfortunately I called them back. Had my maiden name and everything. The account in question hasn't been on my credit in over 8 years or so. They said they got the acct 8 months ago. Said I'd be sued, take my car and pay attorney fees. Believe it was a scam. My credit is good and improving every day. We'll see what happens.

  • Initial Complaint

    Date:06/20/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a call from TC Group and Associates who stated they were trying to contact me to serve me with legal papers because i was being sued in civil court. I called the number back three times. First two times I got a voicemail, third time i got a female representative. She said that I was being sued in my county for a total of almost $3000 for a *********** credit card. This is a fraudulent claim. I feel like this is a major scam. I checked the civil docket search with my state and there are no cases on file for my name.

  • Initial Complaint

    Date:06/14/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has called me a few times TC and associates. The phone number is ************. They have left a few threatening voice-mail that I owe someone money. When I mistaking answered the call,they used my maiden name from over 23 years ago and had the last 4 of my social. I went on my credit report and nothing is listed as outstanding, I worked hard to pay off everything on my credit report about 2 years ago. I want this company to be stopped before they call a person who does not do research. They told me I would be listed as failure to serve. I have never received anything in the mail or email from this company, only phone calls. The first was *** 18,2023 and the second was *** 23,2023. Please stop this company before they scam an elderly person or someone out of money. This should be listed as a scam

  • Initial Complaint

    Date:03/31/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company called me to tell me about an alleged debt from ****/****. Initially they claimed the debt was from ****, when I called back, it changed to ****. I told them that was 19 years ago and asked for documentation which they said they mailed out and wouldnt mail me anything else. Theyre clearly outside of their timeframe to even call me. Im being harassed by these scammers. In **** I was 21 years old. Im now 42 these thieves are doing things against the law preying on people who dont know any better.

  • Initial Complaint

    Date:12/21/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They called regarding an elderly member of the family. Same as everyone. Did not prevent any details over the phone. Called from ***************** and had me call ************ with a case number to get more details. Provided me with a gmail address for documents. No self respecting company does that. Scammers.

TC & Associates is NOT a BBB Accredited Business.

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