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          Posh Paws Grooming Salon has 1 locations, listed below.

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            Business ProfilePosh Paws Grooming Salon

            Pet Grooming

            Contact Information

            Rocklin, CA 95765

            Visit Website
            (916) 899-6770

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            Rocklin, CA 95765
            BBB File Opened:
            6/12/2017
            Years in Business:
            17
            Business Started:
            1/1/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 19814 for this business, issued by CA Veterinary Medical Board

            These agencies may include:

            CA Veterinary Medical Board

            1747 N. Market Blvd., Suite 230

            Sacramento CA 95834

            (916) 557-1208

            http://www.vmb.ca.gov/

            Type of Entity:
            Sole Proprietorship
            Business Management
            • Mr. Patrick Kirk, Owner
            Contact Information

            Principal

            • Mr. Patrick Kirk, Owner

            Customer Contact

            • Mr. Patrick Kirk, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/03/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I want a complete refund for the experience and the damage and trauma you put my dog thru on 6/2/2023 at 8 am.After paying $110.00 for my dog being groomed I picked her up traumatized one eye completely closed and the other 1/2 closed. I dont know what you did to my dog but I want answers. I have emailed called over 25 times no answer no resolution and my dogs eyes still closed and its 10:26 pm.I want a call on what took place this was not from shampoo in her eyes. They are covered in gunk, your facility is a shame in ******* and I want a phone call with exclamation on what happened.
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Laura A

            08/21/2023

            I have been with Posh Paws since my sweet dog was a puppy . (About 8 years). I have always wondered why it took so long to groom her. I ask last week the woman who checked us in , if it would be 2 hours ? She assured me it would not be 2 hours . I waited for the call that Cali , my dog , was ready . No call came . So I drove over to get Her as it was now getting close to 2 hours . The Groomer was almost done . However, as I watched him finishing up , he stopped and put my sweet Cali back into a fenced type cage. He went over to me and said he would be 5 more minutes. He was going to do a nail trim . And went over to speak to a customer who was just a walk-in . 2 dogs later , he went back to my Dog . And now its 2 hours and 20 minutes and counting ! I wont go back . **** was dehydrated and traumatized again with all the delays . Im sad that we were not cared for and no consideration of how I or Cali were overlooked so more money can be made . Thats a huge problem and as a family who owns Businesses, bad business behavior. ??

            Local BBB

            BBB of Northeast California

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