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Find a Location

Folsom Lake Honda has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFolsom Lake Honda

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/19/2016

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Folsom Lake Honda offer new and used car sales and service. 

    Business Details

    Location of This Business
    12505 Automall Pkwy, Rncho Cordova, CA 95742-6408
    BBB File Opened:
    7/30/2009
    Years in Business:
    15
    Business Started:
    9/11/2008
    Business Incorporated:
    3/2/2005
    Accredited Since:
    7/19/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 44257 for this business, issued by CA Department of Motor Vehicles- Occupational Licensing (DMV)

    These agencies may include:

    CA Department of Motor Vehicles- Occupational Licensing (DMV)

    8243 Demetre Ave

    Sacramento CA 95828

    (916) 229-3126

    https://dmv.ca.gov/wasapp/olinq2/

    BBB records show a license number of 256409 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 9/30/2024.

    These agencies may include:

    CA Bureau of Automotive Repair- BAR

    10949 North Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.bar.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • SRZ Automotive Group, Inc.
    Business Management
    • Mrs. Christina Zamora, Vice President
    • Mr. Santos R Zamora, President
    • Mr. Mike Braner, General Manager
    Contact Information

    Principal

    • Mr. Santos R Zamora, President

    Customer Contact

    • Mr. Mike Braner, General Manager
    Additional Contact Information

    Fax Numbers

    • (916) 458-0208
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased this used vehicle to drive across the country and I test drove it on the freeway. At that time it seemed to run ok. When I drove it off the lot I noticed the engine idled hard and I pulled over almost immediately. I brought the vehicle back the next day and they looked at it and said it was mechanically sound and it was backed by a large dealership. Everyday after that it seemed to run poorly so I scheduled an appointment with my own mechanic. Turns out this vehicle has MULTIPLE engine problems; Oil in the coolant, rat droppings, mis fire on cylinder 2 and a load of other codes. I was told this vehicle is NOT mechanically sound. I understand its 10yrs old but the dealership assured me there was NO MAJOR issues. I was also told they wouldnt sell something like this because its easier to junk the car. Seems Folsom Lake Honda is in the business of lying to make money.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John Y

    5 stars

    10/21/2021

    I had a smooth sales experience with the team at Folsom Lake Honda. They got me a reasonable deal on a brand new car.

    Local BBB

    BBB of Northeast California

    BBB Reports On

    BBB reports on known marketplace practices.

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