Business ProfileforAmbrosia Holdings, LLC

Rented a home from Ambrosia Holdings, LLC. ************ appointed rental company were predatory & took advantage of us through the military Permanent Change of Station process. We were unable to view the house prior to move in, but were able to view the property utilizing FaceTime. We were told the house hadnt been cleaned or the yard tended, but it would be done before move in. The house was not cleaned (the air filter looked like it had been there for ******** ******** of leaves compiled on the porch had not been removed. Move in issues included broken A/C & doors, electrical issues w/ kitchen, ******************* leaking *********** issues (ants, **************** We were not notified of any these issues prior to move in. There was no mail or trash service & poor insulation (the entire top floor is unfinished & has insulation hanging off the walls)/weather stripping that increased costs significantly. There were safety issues with broken window locks on the ground floor, hanging smoke detectors and broken outdoor lighting. Upon move out, I attempted to reach the rental company 3 different times, but was unable to speak with her. She was unable to receive my voicemails but accommodated us with a walk through after we had PCS'd. I didnt originally see an issue with this until we were presented with a list of problems. All of the issues identified were mentioned upon move in, but were never dealt with by the company. Had we been there for the walk through, I believe this would have been handled completely different. We were bounced back & forth between the owner (*******************, Ambrosia Holdings, LLC) & rental company, as neither wanted to deal with the issues. There was an extreme lack of communication until we received the list for security deposit withholdings in the mail with a check for our deposit. Our concerns were never addressed by either party, but they were happy to keep more than a third of our deposit.