Business ProfileforHelp Your Home California, Inc.

A request through swgas.com we scheduled an appointment for a quote, on February 8,2023 ********************************* the salesman showed us the windows and did the measurements of 9 windows 1) sliding door. He sat down, gave us a price, he submitted the credit application, he told us that he tried different companies but we couldnt get approved, he then said wait I got it approved.He gave me a link in English, I can only read Spanish, to Sign for the loan, he explained that the finance explains everything before any transaction gets approved or move forward.The finance department did call ********************************* phone and as soon as he picked up, she proceeded to tell us the phone call was going to be recorded. We agreed, my daughter ***************************** requested for the phone call to be put on speaker, which ********************************* quickly did, as the finance department was going through the process of the loan, when the amount and payment didnt match to the one I agreed, I suggested to the finance department to cancel the transaction, ********************************* asked the finance department if she can get a better discount, she responded to him, saying No, She doesnt qualify for financing, the only way she can get the windows approved is by adding it to the house property taxes.I again told them both to cancel all transactions, they proceeded to ask me, if i was sure you ***************** I said yes please, I do not agree, just cancel all transactions. She said , okay we will cancel the transaction, the call ended. ********************************* said Im sorry, I thought I could get you financed, I said Im sorry I waisted your day. He then answer dont worry **************** I get paid by the hour. I told him I would try to get a loan through my bank, he then wrote cash pending on the paper work, I will get back to him on. With many offers not accepted, 7 months later they didnt cancel transaction and a lien will be put on my house. Unlawfully dropped off 6 windows on the side of the garage.