Business ProfileforUltimate Limousines

A couple of days before 11/10, I contacted Ultimate Limousine through their yelp page, please see attachment. I inquired about a 10 passenger limo for a birthday party. I was told that was not a problem and quoted $495 for everything. On 11/10 I called Ultimate Limousine and spoke with ***** again. I asked if she could do any better on the price and she said she could do $460, their corporate rate. I confirmed again that this would be with the 10 passenger limo and she said yes. On the date of the party, on 11/18, Ultimate Limousine sent an 8 passenger ******** ********* I contracted for a luxury limo and instead received a utility van that looked like an Amazon van rolling down the street. We had to lift an elderly passenger into the van instead of just having her sit in the limo normally. The vehicle had a horrible screechy feedback from the speaker that the driver could not/would not fix. The suspension was horrific and my guests were bouncing all over the place. This was not the experience I contracted for, paid for, or expected and for that reason deserve to be refunded. Please see below link showing my ****** Review, and many others, troublingly reporting the same thing. Please help.******************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************,,,,