We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Key Control Systems

Auto Programming Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Key Control Systems.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/17/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    MY car had an issue were it would start sometimes and other time I would have to wait to start the car. I called master tech locksmith {***** who claims he is the owner} explained the problem, i came to the conclusion it would be the ignition switch and he concurred. ***** said to bring the car's ignition switch plus two other ignition switches which i had purchase on July 21,2022 at the wrecking yard. I delivered them to him on friday morning the job was for him to clone one of the used ignition switch to my original and also make a second key for the price of 380.00. He called me on friday evening said the key and switch was ready I picked them of on Saturday paid him {no receipt} took them home installed parts into car several time they did not work key or programed ignition. I called him explained they did not work and he said I would have to bring the car to him. I had the car delivered to him on Monday July 25,2022 he said he would call me. I called him multiple times and texts to him with no response from July 25 through July 28,2022 . So I dropped by and was able to talk to his worker that spoke to him on a two way and said he would work on it that night did not happen. So after more call and texts from me {from July 28 to Aug 2,2022} and no response from him i tried a second number ###-###-#### and he answered i asked why he wasn't returning my texts or called he said i don't answer car from customer and again he would work on it that night with his co worker. So after more calls and texts not being answered by ***** I text and called leaving messages i wanted and refund and my car back. I went there friday Aug 5 my car was released to me by his worker. I would like a full refund. The business uses two names Auto Programming Center Inc and Master Tech Locksmith same address, I think he also lives there. I had my car repaired by *****s Locksmith.

Auto Programming Center is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.