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Find a Location

Riverside Community Hospital has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRiverside Community Hospital

    Hospital Consultants

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4445 Magnolia Ave, Riverside, CA 92501-4135
    Years in Business:
    103
    Business Started:
    10/11/1920
    Business Started Locally:
    10/11/1920
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 250000194 for this business, issued by Kern County-Department of Human Services. The expiration date of this license is 4/30/2024.

    These agencies may include:

    Kern County-Department of Human Services

    100 East California Avenue

    Bakersfield CA 93307

    (661) 631-6000

    http://www.co.kern.ca.us/dhs/

    Business Management
    • Ms. Barbara Gurra
    • Mr. David Maxfield, Director of Marketing and Public Relations
    Contact Information

    Principal

    • Ms. Barbara Gurra
    • Mr. David Maxfield, Director of Marketing and Public Relations

    Customer Contact

    • Mr. David Maxfield, Director of Marketing and Public Relations
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/06/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    On 4/10/22, I was transported via ambulance to riverside community hospital. I gave them my insurance information but they never put the claim into the insurance. There were over 9 calls made to the hospital to get this issue resolved. Finally, my Dad filed a complaint and a week later we got a call from a collection agency. We have our insurance company that has been trying to resolve the issue with the hospital as well. There were tons of bills and all of them were paid by insurance except this one $2700 bill. The insurance company said it was never submitted by the hospital. I dont understand why the hospital refuses to submit the bill to insurance. Now my credit is impacted. I need help getting this taken care of because I dont want to have to pay a lawyer.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James D

    1 star

    12/15/2022

    Horrible experience every time we go there. They cannot do something as simple as submit a bill to insurance. Called several times and they still can not do this simple task. Filed a complaint with the administration office and they said they would get back to me in 10 days. One month later and nothing. They sent the bill to collections because they could not perform this simple task of submitting the bill to the insurance.

    Local BBB

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