Reviews

This profile includes reviews for B Stock's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  B Stock

  2121 South El Camino Real. Suite 500 San Mateo, CA 94403

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  B-Stock

  3751 Maguire Boulevard Suite 206 Orlando, FL 32803

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  B-Stock Solutions

  38 Chauncy St Ste 700 Boston, MA 02111

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  B Stock Solutions Inc

  McKinney, TX 75070

Review Details

• Review fromEduard G

  Date: 08/01/2025

  1 star
  Extremely Disappointing Experience Proceed with Caution Ive had a consistently negative experience with this company over my last six orders placed through ******** auctions. Three of those orders were fully paid upfront, but after more than a month of delays and repeated inquiries, I was informed the products were out of stock. The orders were eventually canceled, but my funds were held the entire time with no proactive communication from their side.The next three orders were placed through their so-called closed bid system, which requires you to bid a percentage of the retail value for expired ******** products. At the time of bidding, no shipping costs are disclosed. A week later, youre notified that you wonand then hit with shipping charges that are almost double standard market rates. These charges are non-negotiable, and the full amountincluding inflated shippingis due **************** is said to take 24 weeks. After 3 weeks, I was notified that each order was significantly shorted, with most of the quality items missing. The only things shipped were the least desirable expired products. They sent partial credits for the missing items but still charged full shipping based on the original pallet ******** one case, I attempted to cancel the order after learning of the shortage. A representative persuaded me to proceed with the order if I agreed to handle the pickup myself. I accepted, and it still took nearly two weeks to schedule a pickup appointment. Even after picking up the goods myself, I was told it would take a month to receive a refund for the shipping charges. As of now, Im still waiting on that refund as well as credits for the missing *********** summary, be extremely cautious when dealing with this companyespecially with their private ******** auctions. I would strongly advise against wiring them funds in advance, as they may hold your money for extended periods before issuing any refund.

  B Stock

  Date: 08/05/2025

  Were truly sorry to hear about the difficulties youve experienced, and we appreciate you taking the time to share such detailed feedback. We understand how frustrating it is to deal with order delays, unexpected shipping costs, and shortagesespecially when youre working to run a business.Weve reviewed the disputes you filed, and in the most recent three instances, refunds were offered by the seller to resolve the issues. That said, we recognize that the overall experienceparticularly around communication, shipping transparency, and fulfillmentdidnt meet your expectations.Weve shared your feedback directly with the account manager overseeing the ******** marketplace. Feedback like yours plays a critical role in helping us work with sellers to improve the process and reduce friction for our ********* the meantime, we also encourage you to explore some of the other marketplaces available on B-Stock. Many of them offer more consistent fulfillment practices and might be a better fit for your needs moving forward.Thank you again for your continued engagementwe hope we have the opportunity to provide you with a better experience in the future.

• Review fromNikola M

  Date: 07/22/2025

  1 star
  As a long time Bstock buyer/wholesaler I am truly disappointed in the Bstock Direct side of this company. Not only is their team rude and non transparent they use ************* tactics making it difficult for businesses to partner with Bstock Direct. We applied for their net terms offered and their team tried to basically misguide us on the whole process. They were non responsive sometimes it seemed intentionally. They were very non transparent almost as if they are gatekeeping the contracts available. I called numerous times only to be given the run around. Avoid at all costs.

  B Stock

  Date: 07/28/2025

  Were truly sorry to hear that your experience with B-Stock Direct didnt meet expectations, and we appreciate you taking the time to share your feedbackespecially as a long-time buyer.We want to assure you that our Direct contracts are not gatekept. Theyre publicly available at ***********************************************************, where any qualified buyer can view and express interest. Because these contracts involve ongoing commitments with specific volume, cadence, and terms, we do take care to vet buyers thoroughly to ensure they're a good fitboth for their benefit and the seller's.Our goal is to help buyers succeed, which is why we often encourage starting with test lots through auction inventory. This gives buyers a chance to get familiar with the product type and scale before entering a longer-term arrangement.That said, we're sorry if the communication felt unclear or frustrating. We're actively working on improving our processes and transparency as B-Stock Direct continues to grow. Your feedback is valuable, and wed be happy to revisit this with you if you're open to it.Thank you again for your past business and for helping us improve.

• Review fromGinger S

  Date: 07/15/2025

  4 stars
  The customer service at ************************ has been truly excellent. While there were some major communication issues with my email address initially, we were able to resolve things over the phone, which I really appreciated. ****** and ***** have both been incredibly helpful, professional, and kind throughout the process.Recently, Ive had a couple of uncommon disputes, and I was impressed by how honestly and fairly they were handled. Ive unfortunately come across some sellers on the platform that didnt seem very trustworthybut I want to be clear, thats not a reflection of B-Stock ********* only suggestion would be to more closely monitor sellers with consistently poor reviews and take appropriate action where needed. It would also be a great improvement to have a feature that allows direct messaging on or off the platform to streamline communication.Overall, Im grateful for the support and look forward to continuing to use B-stock!

  B Stock

  Date: 07/16/2025

  Thank you so much for taking the time to leave such thoughtful feedbackwe truly appreciate it. Were happy to hear that ****** and ***** provided the kind, professional support you needed and that your recent disputes were handled fairly and transparently.We also appreciate your suggestions. You're absolutely right, trust between buyers and sellers is essential. While we continuously monitor seller performance internally, the seller rating tool on our Supply site is one of the most effective ways buyers like you can help us identify and address underperforming sellers. We take those ratings seriously and will remove sellers who dont meet the standards we expect on our platform.Thank you for being part of the B-Stock community over the past six months. Were grateful to have you with us and look forward to many more successful transactions ahead!

• Review fromAngel N

  Date: 07/09/2025

  1 star
  I purchased from Costcos B stock two pallets of A/B inventory. When I received it more than half of the inventory was broken or damaged. I reached out to B stock to submit a dispute. They told me there was nothing we could do for me.

  B Stock

  Date: 07/15/2025

  We're very sorry to hear that your order didnt meet expectations, and we understand how disappointing it must have been to receive pallets with a higher-than-expected number of damaged items.For ****** auctions listed as Grade A/B, we do our best to ensure sellers accurately describe the condition of the inventory. These listings often include both unused member returns and items that may have been tried or lightly used. As noted in the listing description, the merchandise is visually screened but not tested, and some items may be incomplete or non-functional; buyers should expect a percentage of the inventory to be in this condition. We regret that this order did not meet your needs.If you're looking for more consistent, retail-ready products, we recommend browsing auctions marked New or Like New on our platform, as these typically offer a higher standard of condition.Thank you again for your feedback, as it helps us continue to improve the experience for all buyers.

• Review fromJeffrey B

  Date: 07/01/2025

  1 star
  I joined B Stock thinking it would be a smart way to get into liquidation buying but the experience has been frustrating. The lot I won looked find in the listing but what I received was completely different. Most of the items were broken or missing parts. There was no clear support to fix the issue and it felt like they just ignored my concerns. I tried reaching out a few times but never got proper help. I do not feel like this a trustworthy place for small resellers or beginners like me.

• Review fromArthur M

  Date: 04/07/2025

  5 stars
  I am leaving a five star review because B-STOCK performed as represented. I had an issue of concern and they answered the phone on the second ring and I got to talk to a real person who wanted to help me. The shipping was very fast, a week from auction close from 1/2 way across the country. What I received was identical to the manifest,Here is where B-STOCK and its sellers get into trouble. When I say trouble I am talking about violating the consumer protection laws of almost every state (B STOCK wants customers to believe they have no responsibility for the quality of goods they auction off, sorry, you are liable for lots of things and will be named and have been named in litigation).The sellers overstate the retail value of the goods they sell to make buyers think they are getting a great deal. Legally they can only claim a retail price if the merchandise has been sold at that price during the proceeding 90 days. The merchandise here with some exceptions has gone unsold at retail for much longer. If it would sell at retail it would have been sold and not be in a liquidation auction. So, to be legal the seller should say we tried to sell it at $X retail and couldnt do it. The price you are able to sell manifested goods at is more likely half or less of retail, or, something to that effect. You are not going to be able to sell it at the price we quote as retail. That price is for information only. BStock has lawyers let them figure it out.I will do business with them again. They are upfront with ALMOST everything.

  B Stock

  Date: 04/11/2025

  Thank you so much for the detailed and thoughtful reviewwe truly appreciate you taking the time to share your experience.Were thrilled to hear that your order arrived quickly, that the manifest was accurate, and that our customer support team was there to help you right away. Its exactly the kind of experience we strive to deliver, and it means a lot to know we met your expectations.We also appreciate your candid feedback regarding retail pricing and transparency. You're absolutely rightclear and accurate information is key for our buyers to make informed decisions. While B-Stock does not set the retail prices listed on manifests (those come directly from the sellers), we understand the importance of how this information is presented. Your point is well taken, and its something we continue to raise with our sellers and legal team to ensure compliance and clarity.Were grateful for your continued business and your trust, and we look forward to supporting you again in the future. Thank you again for your honest reviewit helps us improve and serve you better.

• Review fromSamuel H

  Date: 04/05/2025

  5 stars
  Nothing but great thing to say! And i am happy this platform

  B Stock

  Date: 04/07/2025

  Thank you so much! We're really glad to hear you're happy with the platform. We appreciate you being part of the B-Stock community and look forward to continuing to support your success!

• Review fromArcelia L

  Date: 02/14/2025

  1 star
  They sent me things from ****** that are not up to date, everything is old things that cannot be sold and the makeups are not worth it. They only sent face masks and many packets of cotton swabs and two small pallets of eyes shadow that in the stores are worth $3 dollars and that's all, nothing is good, don't waste your money, I pay about $1,200 of stuff and I dont even think Im getting 10% back in what I got, I wont be buying from them ever again..

  B Stock

  Date: 03/18/2025

  I'm sorry to hear that your order didnt meet your expectations. We understand how frustrating it is when a purchase doesnt turn out as expected, and we want to help.Since B-Stock doesnt see or handle the inventory directly, we have a dispute process in place to help buyers recover funds from the seller when the received products dont match the listing details. Unfortunately, using the email address provided, we didnt see any contact with our customer service team regarding issues with your order. We try to provide as much information as possible on a listing so you can bid with confidence and take into account the conditions of the goods. For any future concerns, please remember that buyers have 5 days from delivery to file a dispute. If you have any questions about the process or need assistance, feel free to reach out. We want to make sure you have the best possible experience on our platform.

• Review fromMaria Z

  Date: 02/05/2025

  4 stars
  Having the different channels for each vendor makes it hard to watch. I can benefit from a timer or reminder pop up for all items Im watching.

  B Stock

  Date: 02/07/2025

  Thanks for your feedback and for taking the time to leave a review! We appreciate you being part of our marketplace. We hear you, keeping track of multiple vendors can be a challenge, and a reminder feature would be a great addition. Were always looking for ways to improve the experience, so well pass this along to our team. Thanks again for your support!

• Review fromStu S

  Date: 01/06/2025

  5 stars
  I have been extremely satisfied with my entire process from signing up to getting our deliveries. Nothing but great things to say!

  B Stock

  Date: 01/08/2025

  Thanks for the great review! We love hearing you're finding success on our platform! As always, if you need anything, please reach out. We're here to help.