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Review from JOANN N
1 star03/15/2022
RCAR was referred to me by another Auto Shop in December, 2018 for an Electrical Problem. While diagnosing Electrical problem,The owner, Juan N*** found a bigger problem with the engine & motor mounts. That repair took 7 months to be repaired. November 22, 2019, I paid RCAR to fix the Electrical problem. Juan replace the Turn Signal Switch, Flasher and Radiator fan. A week later I was back at RCAR because the Engine light kept coming on and the Electrical Problem still had not been repaired. November 27, 2019 Juan replaced Voltage Regulator and Brake Light Switch. Exactly one month, December 27, 2019, one of RCAR's mechanics was driving my car and the car engine stopped just after coming off the freeway. I was charged $1050.00 for that repair and was promised an invoice which I have not received to this day. I do not know exactly what caused the breakdown. I have been asking for that invoice for 2 years and was always told "it's in the mail." During year 2020. I was back at RCAR for several more repairs. During the summer, my antenna was taken off & silver tire stem caps were missing. I have asked for these items several times and have not received them back. Sept. 30, 2020 I was back at RCAR. This time Juan said he needed to replace the Main Computer. I was told that if I paid cash I would get a discounted price. I have never received an invoice for the computer. Every time I ask for the invoice I get the same answer as before. During 2021, my car was constantly needing repairs. Most of the time RCAR had my car, they were driving it, trying to get the computer to adjust itself. By my calculations RCAR has put over 5,000 miles on my car. As of today, my electrical problem is WORSE than before. I donot have a left blinker at all. I donot know what else is wrong. Nov 22, 2021 Juan towed my car to my house;advised me not to drive it. He was to order a Relay Box. After Dec 13, 2021 he was to bring car back to shop &finish repairs. Juan had stopped communicating with me.
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