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Find a Location

Roach's Plumbing has 1 locations, listed below.

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    Business ProfileforRoach's Plumbing

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/29/2021

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2006 Walnut St, Red Bluff, CA 96080-9777
    BBB File Opened:
    7/11/2011
    Years in Business:
    32
    Business Started:
    1/1/1992
    Business Started Locally:
    1/1/1992
    Accredited Since:
    10/29/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 627775 for this business, issued by Contractor's State License Board. The expiration date of this license is 10/31/2025.

    These agencies may include:

    Contractor's State License Board

    9821 Business Park Drive

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Donald Rocha, Owner
    Contact Information

    Customer Contact

    • Mr. Donald Rocha, Owner

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/14/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I called roaches plumbing to have my main sewer drain snaked and cleared of a clog that's all I requested once once the plumber got to my house he was introduced as the owner's grandson I spoke with him and once again told him I just needed the outside main sewer drain snaked and cleared out through the clean out outside nothing was to be done in the house nothing additional I am 76 years young and every time I call for a service I'm at risk of getting taken advantage Of this situation is no different Plumber finished clearing the outside sewer drain he came in the house and provided 2 additional services at my guest bathtub overflow and my washed tub in my garage for my washing machine those services were explained to me after I received the invoice to sign I complained about the extra charge and that if my house needed these services at which time the plumber should have come to me and explained to me I needed these additional services and ask permission not to go ahead and provide them without permission and charge me later.. I was unaware of these services I was leery about the price because i could barely afford it..I reached out to the owner of the company immediately afterwards and explained to him that I Only expecting the charge of one service (drain clearing) 2 days later the owner of roaches plumbing return my call he was very upset and explained to me how dare You tell me how to run a business do you have no idea He went on to insult me with profanity and threatened me with violence I did interrupt him twice to explain to him ************ was sneaky And unvalidated I am more shocked at the way the owner responded responded rudely and unprofessionally I've ever experienced variant this is how they do service charge you for something that you're not aware of I would like everyone to know about this business and And be aware of roaches plumbing There's no way this business can have an A+ rating with this kind of service and owner backlash
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Northeast California

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