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Find a Location

Murray Plumbing has 1 locations, listed below.

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    Business ProfileforMurray Plumbing

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/31/2020

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Clogged Drains, Sewer Repipe, Water Repipes, Toilet Repair, Toilet Replacement, Shower Valve Replacement, Tub & Shower Valve Replacement ,Shower Valve Repair, Sewer Locator Fixture Replacement, Fixture Installation ,Bathtub Replacement,Leaky Faucet Replacements, Garbage Disposal Replacements, Water Leak Repair, Sewer Leak Repair ,Sprinkler Repair ,Emergency Plumbing Water ,Heater Replacement ,Water Heater Installation ,Water Heater Repair ,Sewer Camera Inspections ,Gas Water Heaters

    Business Details

    Location of This Business
    Placerville, CA 95667-9775
    BBB File Opened:
    8/25/2008
    Years in Business:
    15
    Business Started:
    5/28/2008
    Accredited Since:
    1/31/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Mr. Ryan Murray, Owner
    Contact Information

    Principal

    • Mr. Ryan Murray, Owner

    Customer Contact

    • Mr. Ryan Murray, Owner

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On July 29, 2023, I asked a plumber from Murray Plumbing to give me an estimate and he said he could not or would not provide an estimate because the extent of the job was unknown. My expansive drained underground system of PVC pipes had suffered impacts from heavy trees falling on and from heavy vehicles traveling across and along some of the pipes. I wanted the pipes repaired. After two leaks showed up when I pumped a little water into the system the plumber dug down about four inches to the leaks. He then made a trip to the a hardware store to purchase two Flo ******* straight expansion repair couplings and installed those parts in an attempt to repair those two leaks. When I again pumped some water into the broken pipe system two more leaks appeared. Instead of making another trip to get more Flo ******* straight expansion repair couplings, he decided to redesign or revise the broken straight pipe to stop those two additional leaks by installing eight ninety degree elbows that he had in his truck. After installing those eight elbows he decided that spending about four hours attempting to stop four leaks he had done enough for the day and presented to me an invoice for an outrageous $2000 as required by his boss. I had him leave his work uncovered so that I could remove the unnecessary eight ninety degree elbows because the existing hundreds of yards of pipes in my underground pipe system already presents plenty of resistance to the flow of water. Because there is yet no way to pressure test the pipe, nobody yet knows whether any work done by Murray Plumbing stopped a leak, but those eight elbows obviously would have increased flow resistance. Murray Plumbing should refund to me both the outrageously excessive amount it charged and the amount it charged for revising rather than simply trying to repair the leaks in the straight pipe with Flo ******* straight expansion repair couplings.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Northeast California

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