ComplaintsforPalmer's Tax Service
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Complaint Details
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Initial Complaint
06/16/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I owe back taxes. I have had trouble finding my W2s. The state of California keeps levying me. When i signed up with them, I was told that they move fast and would stop all levies right away. Since then, the state has told me they have received nothing from them and they have levied me twice since enrolling. The state told me all they need is to know that I have hired them. They need to contact them and tell them they will be filing my taxes. They will not do that. They keep ignoring my request and asking for tax years the date doesn't even have anything to do with why the state is levying. They have been taking my money and not doing anything to help me! I feel they have lied to me. They said they would stop the levies the day i signed up and they didn't.Business response
08/16/2021
Business Response /* (1000, 12, 2021/07/28) */ Contact Name and Title: ************ Contact Phone: ************ Contact Email: [email protected] To Whom it may concern; I have reached out to Mrs. ****** and we came to the conclusion that she was incorrect in assuming that I was her tax preparer or that our tax agency was assisting her. Palmer's Income Tax Inc. in Pasadena,CA never engaged in any business arrangement with Mrs. ******. She acknowledged that we are not the company she is having a problem with. I wished her the best of luck and we concluded peacefully and settled the misunderstanding.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.