We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Medical Consultants

Hello Alpha, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Consultants.

Reviews

Customer Review Ratings

1.86

Average of 14 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Jennifer O

    Date: 05/18/2025

    Male provider only interested in prescribing birth control for periomenopause symptoms.I have never been this insulted by any kind of business. Poor service or quality of service is one thing, but this company went over the top.I wanted a prescription for ************ as I was having really heavy painful periods during periomenopause (45). I was also having trouble sleeping. This male doctor, without any knowledge of my sexual history, said he would only prescribe birth control as I was still menstruating. I've read about things like this happening but I never experienced it and I'm just appalled that a so called medical professional is in a place to push his personal beliefs on me. I asked for a refund and was denied even though the rude comment was documented on the platform. ****** ****** is a sexist and should not be treating women.

  • Pa D

    Date: 03/21/2025

    This organization took my money without using my insurance and did not fill my prescription! I need the medication and they have taken my money over a month ago. I am looking into getting legal representation.

  • Jenny T

    Date: 09/10/2024

    Do not use this company. They dragged their feet numerous times with my insurance to get the needed approvals to fill the prescription. They also keep prescribing medications that are out of stock everywhere. They have no problem taking your $65 a month but not proving the paid service. I found another company who actual gets you the prior authorization and medication in a timely manner. I paid January thru September and never got a filled prescription.

    Hello Alpha, Inc.

    Date: 09/12/2024

    Thank you for bringing this to our attention. If you havent yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. At Alpha, its our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns.We appreciate your patience and understanding.

  • Not R

    Date: 03/19/2024

    I've had positive experiences with various providers except for my recent encounters with *** Unfortunately, her demeanor has been consistently condescending and negative, particularly regarding my photos, which have never been an issue with other providers. Most recently, ** has accused me of dishonesty regarding my weight, implying that I am misrepresenting myself. This accusation is not only unfounded but deeply upsetting. I pride myself on honesty, especially concerning matters related to my health and medication.

  • Gs J

    Date: 02/26/2024

    This is a review for Hello Alpha provider ***********************, she is very unprofessional and diminishes her patients concerns. *********************** kept sending wrong prescriptions, causing further confusion and delays. Her responses on Hello Alpha were very unprofessional and she lacks basic medical knowledge. She has an attitude and is extremely disrespectful and impolite to her patients.

  • Amanda M

    Date: 01/08/2024

    I have been using Hello Alpha for weight loss for over a year and I am extremely happy with it. It is so convenient and I feel like my care is more personalized than some of the in person interactions that I have had. I would definitely recommend them to friends and family.

    Hello Alpha, Inc.

    Date: 09/12/2024

    Thank you for taking the time to leave this review! Were happy to know you had a good Hello Alpha experience. Its our mission to provide high-quality and convenient care for all our patients.

  • Deborah C

    Date: 11/18/2023

    Alpha Medical has been so responsive and helpful! I have used them for weight loss and dermatology. I have never waited more than 24 hrs.

    Hello Alpha, Inc.

    Date: 11/20/2023

    Hi *******!

    Thank you for sharing your experience! We appreciate the time you took to leave this review. 
    Were here to support you and make sure you get the care thats right for you. Thanks for choosing Alpha! 

  • Cindee W

    Date: 09/15/2023

    They made me pay for a basic membership, then said they couldnt actually treat anything unless I paid for a more expensive plan. Complete frauds!!!

    Hello Alpha, Inc.

    Date: 09/18/2023

    Hi ******, 

    Thank you for bringing this to our attention. 

    If you havent yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit. 


    At Alpha, its our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns.

    We appreciate your patience and understanding.


  • Savanna F

    Date: 09/07/2023

    Theres a lot of negative reviews here so I feel obligated to share my positive experience with them. I signed up to loose weight and have been successful so far. Ive since used them for mental health and general ***** as needed. Every time I have always gotten a reply by the next day. Usually its the same day unless its after hours. The doctors have all been helpful with questions about medications or side affects. I feel the $49 a month is a very good price **mpared to ** pays for doctors visits. I would suggest giving them a try as they have helped me a lot.

    Hello Alpha, Inc.

    Date: 09/18/2023

    Hi ********,

    Thank you for sharing your experience! We appreciate the time you took to leave this review. 

    Were here to support you and make sure you get the care thats right for you. Thanks for choosing Alpha! 

  • Kaylene K

    Date: 03/05/2023

    Hello alpha took my 49 dollars and when I went to sign in they conveniently deactivated my account! This business needs to be shut down I'm so tired of all these scam websites. I want my money back!

    Hello Alpha, Inc.

    Date: 07/19/2023

    Thank you for bringing this to our attention. We are glad that you have already connected with a team member to resolve this issue. We appreciate your support and thank you for choosing Hello Alpha.

Hello Alpha, Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.