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Find a Location

Digital Awesome, Inc. has 1 locations, listed below.

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    Business ProfileforDigital Awesome, Inc.

    Computer Software Developers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers software development and web design services.

    Products & Services

    Computer Software Developers

    Business Details

    Location of This Business
    40739 Vista Calma, Palmdale, CA 93551
    BBB File Opened:
    5/22/2019
    Years in Business:
    6
    Business Started:
    4/26/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Digital Awesome
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Mark Nelson, President
    Contact Information

    Principal

    • Mr. Mark Nelson, President

    Customer Contact

    • Mr. Mark Nelson, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/01/2021

    Complaint Type:
    Order Issues
    Status:
    Answered
    Hello, I started off wanting to create an app for my church. I researched a company called Digital Awesome. Everything looked good on the website so I decided to call. The owner and president of the company is Mark N*****, who is the person that I have been communicating with for the pass year and a half now. The overall plan was to have the company create an app that would be available for downloading on play stores and other devices such as I-tunes etc. I spoke with Mark over the phone and told him what I was looking for. He ensured me that his company was perfect for the job and I was convinced. The budget that was given from myself was $3,000. Based off the first contract everything seemed good. So i signed. The contract explained what the scope of the project was and timeline. Mark also said that in ordered to get approved by Apple, there was a guideline for the company to follow. Once everything was done, Mark submitted the app to Apple. The app was not approved due to guideline 4.2.2, functionality. So Mark addressed to me that in order for the app to be approved, that an amount of $1250 would have to be paid because of the development of the Testimonial Wall, which I came up with for functionality. I did not agree, so I had an Attorney look at the contract, and it was addressed that I shouldn't have to pay because the company did not satisfy me. A letter was sent out to let Mark letting him know that he should not be charging because of this, but Mark stood by what he said. So, I decided to pay the amount with another contract, which explained the scope and that I would not be charged any additional money for development changes. Finally the app was approved. I wanted to make some last minute changes because the app looks thrown together, but now Mark is charging me a little over $2,000 for the changes. Something is not right with this. I want to file a complaint on this matter.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Great West + Pacific

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