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Find a Location

A Healing Within has 1 locations, listed below.

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    Business ProfileforA Healing Within

    Health and Wellness

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    44847 Portola Ave # A, Palm Desert, CA 92260-3703
    BBB File Opened:
    8/31/2022
    Business Management
    • Kimberly Gans, Owner
    Contact Information

    Principal

    • Kimberly Gans, Owner

    Customer Contact

    • Kimberly Gans, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/31/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On June 10th I went to go receive her colon hydrotherapy treatment and during the treatment I expressed discomfort numerous times. After the appointment when I got home to urinate I wiped and there was blood coming from my anal. I used wet wipes to help with the soreness but I just reached out to her to see if these were common side effects. She told me it wasn’t and urged me to go seek treatment and keep her updated. I told her I was going to urgent care but seen a family friend (nurse) and they said that I most likely got a small tear. The nurse asked me if I pushed the poop cause it could just be my fault however I told her I didn’t and showed her how big of a tube she used and how I think it was caused by her instrument. After I reported back SHE said she’d give me a full refund no problem however she is going on vacation and won’t be back until sometime in July. I texted and called her on July 19th but no response so I figured she may be busy so she’ll get back to me. A month goes by and it’s now august so I called again no answer. I called from my friends number and immediate answer. She implied I was being fraudulent about my complications after her service I had and said she is with a client but will call back after. I then texted from my number and she said she will be out of the country until the third week of October and will call me tomorrow. So this is where I am now. I gave her the benefit of the doubt and was very polite even after she said and I quote “oh wow I’ve never heard anyone use this one before.” Please help me I just want my refund and to move on the service was $135 and I wish she wasn’t having me chase her down for it.
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    Customer Reviews

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