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Find a Location

INFINITI at Oxnard has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • INFINITI at Oxnard

      1701 Auto Center Dr Oxnard, CA 93036-7962

    • INFINITI at Oxnard

      P.O. Box 5786 Oxnard, CA 93036

    Business ProfileforINFINITI at Oxnard

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company sells new and used cars.

    Business Details

    This is a multi-location business.

    Find a Location

    INFINITI at Oxnard has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • INFINITI at Oxnard

        1701 Auto Center Dr Oxnard, CA 93036-7962

      • INFINITI at Oxnard

        P.O. Box 5786 Oxnard, CA 93036

      Location of This Business
      1701 Auto Center Dr, Oxnard, CA 93036-7962
      BBB File Opened:
      9/11/1997
      Years in Business:
      22
      Business Started:
      7/1/2001
      Business Started Locally:
      7/1/2001
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. John Zarich, General Manager
      Contact Information

      Principal

      • Mr. John Zarich, General Manager

      Customer Contact

      • Mr. John Zarich, General Manager
      Additional Contact Information

      Fax Numbers

      • (805) 642-9108
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/31/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      On Saturday, 10/14 I signed the contract with a salesperson who didn’t break down or explain the contract but rushed me to sign it. On 10/15 i went back to pick up the car they said there was nothing wrong with it. In addition, they told me Capital One would only finance the deal if you put $800 down and I had to buy an over $2000 service contract. I felt obligated to take the car b/c I unknowingly signed the paperwork the day before. I drove the vehicle home and less than 50 miles. On 10/19 while i was driving it completely turned off while i was in traffic coming from Doctors appointment, I put the car in park and started the engine and proceeded to put the car in drive and it shut off . I attempted this several times.I had it towed home and told the dealership they had to pick it up to repair it as it clearly had an issue. They picked it up and didn’t call me until late Friday afternoon after they realized they couldn’t open the hood. On Saturday 10/21 they sent someone to pick up the key. Additionally I spoke to Capital One investigations as it was clear they sold me a lemon, lied about the service contract and down payment. More importantly, the miles on the contract do not match the miles on the vehicle. So they lied about the miles on the vehicle. It is now being investigated with Capital One. For over a week they refused to call me back, tell me what is wrong with the vehicle and i have discovered they committed fraud. I need help dealing with this situation as the General Manager of the dealership refuses to discuss this matter with me

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      richard p

      1 star

      12/03/2023

      Looks they are filling for credit reports without my permission. Happened Nov20 at 2 banks - in both cases i did not give permission to do so. I asked the manager to call md back - he did not do so. Infinity of Oxnard is a scam - do not do business with those people.

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