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Find a Location

CalSurance Associates has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • CalSurance Associates

      681 S Parker St #300 Orange, CA 92868-4738

    • CalSurance Associates

      PO Box 7048 Orange, CA 92863-7048

    Business ProfileforCalSurance Associates

    Insurance Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers insurance services. 

    Business Details

    This is a multi-location business.

    Find a Location

    CalSurance Associates has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • CalSurance Associates

        681 S Parker St #300 Orange, CA 92868-4738

      • CalSurance Associates

        PO Box 7048 Orange, CA 92863-7048

      Location of This Business
      681 S Parker St #300, Orange, CA 92868-4738
      Years in Business:
      31
      Business Started:
      7/29/1992
      Business Incorporated:
      7/29/1992
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • CalSurance
      • Brown & Brown Program Insurance Services Inc
      Business Management
      • Mr. Joshua Wels, Director of Marketing
      Contact Information

      Principal

      • Mr. Joshua Wels, Director of Marketing

      Customer Contact

      • Mr. Joshua Wels, Director of Marketing
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/11/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      The only access to address my concern was using their customer service e-mail address. After buying access to their service, I had a login page for my account. There is no phone number, no e-mail address there to address issues with their service. However in all honesty I did finally find it tonight through ****** serch but didn't expect to have to go this far as I was a customer of the company. I have tried to cancel my service with them for over 4 months and just today disputed my transaction from them with my bank.If you would like bank sttements, I am happy to provide them as you would see that they dodn't even included their phone number on the transactions they make with my bank.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Roman C

      1 star

      02/13/2023

      CalSurance is not new agent friendly!! They do not care that we spends 1,000s on our own business and get nothing in return. They just want your money. This is nothing more than a subscription for them. You are not a person, you are a check for them. Change the narrative. People are starting to catch on. And get *********************** out of customer service. Hes a sassy queen that doesnt give a c*** about customers.

      CalSurance Associates Response

      06/14/2023

      I am sorry you were not satisfied with the service you received from ******************. We strive for customer satisfaction and that is why she escalated the issue to her supervisor who waived the fee. Please let us know if there is anything else we can do for you.

      Customer Response

      06/14/2023

      This response shows how much you know your employees. ****************** is a guy and he told me that the fee could not be waived at all! A month later, after I found coverage elsewhere, I was told the fee was waived. I have the emails. You can try to save face all you want.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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