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Business Profile

Debt Consolidation Services

Ainsley Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Debt Consolidation Services.

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/01/2025

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with 12 ***********, I do not have a contract with AINSLEY GRP , they did not provide me with the original contract as i requested.
  • Initial Complaint

    Date:06/06/2025

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I honestly dont get why AINSLEY GRP is reporting this debt under my name because I dont owe them anything. I never signed anything with them, and when I asked for a copy of the original application, they didnt even bother to provide it. Its frustrating because this is hurting my credit for no reason, and its just not fair. How can they just put something on my report without any proof?Account ****** Amount Disputed: $5011
  • Initial Complaint

    Date:05/06/2025

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I honestly dont get why AINSLEY GRP is reporting this debt under my name because I dont owe them anything. I never signed anything with them, and when I asked for a copy of the original application, they didnt even bother to provide it. Its frustrating because this is hurting my credit for no reason, and its just not fair. How can they just put something on my report without any proof?Account No: 440 Amount Disputed: $5011
  • Initial Complaint

    Date:04/02/2025

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I honestly dont get why AINSLEY GRP is reporting this debt under my name because I dont owe them anything. I never signed anything with them, and when I asked for a copy of the original application, they didnt even bother to provide it. Its frustrating because this is hurting my credit for no reason, and its just not fair. How can they just put something on my report without any proof?Account No: 416 Amount Disputed: $2262
  • Initial Complaint

    Date:03/26/2025

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debit with (AINSLEY GRP acct# ******, i do not have a contract with (AINSLEY GRP acct# ****** they did no provide me with the original contract as i requested. This company is violating my consumer righ TO PRIVACY PURSUANT 15 USC 1681B (2) and 15 U.S Code 1681i(a) FCRA and , Fair Debt Collection Practices Act(FDCPA) 15 USC 1692g sec.809(8), {15 U.S.C. 1692k(d) [(******** v. *****, 589 U.S. _, 140 S. Ct. 355 (2019)Absent the application of an equitable doctrine, such as fraudulent concealment, the ****** one-year statute of limitations begins to run on the date the alleged violation occurs, not when it is discovered.]} Other Legal Precedent or Case Law (****** *. *******, ************** (Ind. **. App. 2001), (****** v. ********** of *******, 626 F. Supp. 2d 1068 (S.D. **** 2009)) and (Camacho v. *************************, 430 F.3d 1078 (9th Cir. 2005)
  • Initial Complaint

    Date:03/19/2025

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not responsible for this debt to the business. I have no obligation to this debtor *********************************** and they shouldn't have any access to my non-public information. I deny this claim and demand strict proof!! I dispute any debt your company claims to have on me. You must stop any and all collection activities. Do not call my telephone number. If you were ever given permission to call this telephone number I am revoking that now. You have sent me numerous emails and I demand you stop this as well. As I already fighting with my cancer I definitely have one more fight in me to protect my credit standings from 3rd party junk debt buyers like this company. I actually welcome you to continue to violate my protected consumer rights under the umbrella of the ************ as you have already violated several already. So again I have one more fight left in me. 15 U.S. Code 1692c Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debt Several inaccuracies in reporting as per FRCA guidelines. So why in the heck are you emailing and calling me??
  • Initial Complaint

    Date:02/02/2025

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To whom is may concern, This item was purchased by a Third Party Debt Collector. (PACIFIC ASSET RECOVERY DBA AINSLEY GROUP). PACIFIC ASSET RECOVERY DBA AINSLEY GROUP is also NOT a BBB Accredited Business. This account must be DELETED as the status is incorrect, amount is incorrect, and the account was paid for less than owed by The Third Party Debt Collector (PACIFIC ASSET RECOVERY DBA AINSLEY GROUP).I am not liable for this debt with KORNERSTONE CREDIT, I do not have a contract with PACIFIC ASSET RECOVERY DBA AINSLEY GROUP, they did not provide me with the original contract as I requested.This information is NOT CORRECT AND NOT ACCURATE. THERE FOR IT MUST BE DELETED IMMEDIATELY.
  • Initial Complaint

    Date:06/16/2024

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Ainsley Grp, I do not have a contract with Ainsley Grp, they did not provide me with original contract as requested.
  • Initial Complaint

    Date:05/30/2024

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Pacific Asset Recovery DBA Ainsley Group has reported inaccurate debt on my credit report for 2 years now. I settled the original debt with a different collections agency which provided me with all the documentation I needed, and the debt was removed from my report. About a year later, Ainsley Group reported that I now owed THEM for the same debt. They never attempted to contact me in general, nor did they provide debt validation. I do not owe Ainsley Group ANYTHING. They claim I owe them $131 for a previously paid collections account. I have not paid Ainsley Group anything. The business has not attempted to resolve anything nor will they remove the inaccurate information. The credit bureaus stated I would have to work directly with Ainsley Group, however, my attempt at sending not only a cease and desist letter but proof of payment (I took measures to protect my banking information) was returned in the mail. I'm at a loss with this collector and wish they would report accurately; aka I DO NOT OWE THEM MONEY.
  • Initial Complaint

    Date:04/26/2024

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with AINSLEY GRP I do not have a contract with AINSLEY GRP, they did not provide me with the original contract as i requested.

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