Customer ReviewsforFCR Collection Services

To Dispute Resolution Team,!!!!!!!4th ATTEMPT!!!!!!!!! The debt you are attempting to collect is erroneous and was paid in full by my insurance company, Aeta to ******************************* PC in the amount of $334.66. The *** from Aetna was emailed to you four times over 9 months. Also, I contacted ******************************* PC to inform their billing ***** I was inadvertently turned over to your collection agency and need resolved immediately. ********* Pathlogy billing said Fed Chex was sent the funds in the amount of $334.66 on 9/20/2021. Please confirm my account has been cleared from your collection agency with a zero balance and any negative reporting to the three credit reporting agencies will need to be reversed immediately. At this point, this has crossed the line as blatant harassment and I will be contacting legal representation. I will be filing all complaints against your company for laws you have violated. ***********************

Thank you for taking the time to reach out to us. We appreciate the opportunity to address all customer complaints and issues.We apologize for any frustration you may have experienced. After reviewing the records on file, we initially received information from you and filed a dispute in March 2023. Since they we have re-elevated your dispute to the merchant two additional times, most recently in October 2023.As of today, FCR Services has not received a reply from the merchant, however based on the information you have provided we closed the account in our offices and notified the merchant of this.Nothing pertaining to this matter was reported to any Credit Bureaus.Should you have any further questions regarding this matter or if you would like to request additional information, please feel free to contact a manager any time Monday Friday between the hours of 7:00 am 4:30 pm PT at **************.Sincerely,***********************

This collection agency does not follow the Fair Debt Collection Practices Act or the ********* Fair Debt Collection Practices Act. Mr. *********************** is the **** ******************************* is the **** ********************************************** is the President and CFO. Do not let their unlawful practices intimidate you and do not pay any false claims. We have Federal Regulators and Class Action Counsel investigating FCR Services.

***************************,Thank you for taking the time to reach out to us. We appreciate the opportunity to address all customer complaints and issues. It appears we previously received information from you on 07/17/2023 pertaining to this matter. We have placed your account in an indefinite dispute hold and have marked your information as do not contact.If you would like to discuss the matter further, please feel free to contact ** by mail at PO BOX *****, ****** ** ***** or by phone at ************** Monday - Friday between the hours of 7:00 am 4:30 pm PT.Sincerely,***********************

FCR services harassed me by leaving a message on my answering machine. They claimed that I owed something. I dont owe anything, I always pay bills on time! I paid off some credit cards! They need to stop calling me and harassing me.

*************************,Thank you for taking the time to reach out to us. We appreciate the opportunity to address all customer complaints and issues.Unfortunately, I am unable to locate any information for you with the provided name, email or zip code. If you are able to provide the phone number we are contacting we are more than happy to mark it as do not contact.If you would like to discuss the matter further or provide the information you are baing contacted at, please feel free to speak to a manager or contact me directly any time Monday Friday between the hours of 7:00 am 4:30 pm PT at **************.Sincerely,*********************** *********************************

FCR Collection Services have been abusing their rights and violating collection laws and statutes by calling/texting/emailing me between 4 to upwards of 17 times per day for a supposed textbook debt. I have collected call logs of their continuous harassment & will be seeking legal advice to end this harassment.

*************************,Thank you for taking the time to reach out to us. We appreciate the opportunity to address all customer complaints and issues.After reviewing the communication history, we reflect a total of 4 text messages, 9 emails and 22 attempted phone calls since 02/27/2023. We immediately marked your information as Do Not Contact when we received and processed this review and apologize for any frustration you may have experienced regarding this matter.If you would like to discuss the matter further or request additional information, please feel free to speak to a manager any time Monday Friday between the hours of 7:00 am 4:30 pm PT at **************.Sincerely,***********************

FCR collection Services is nonstop calling me trying to collect a debt of non-returned books to college that I have already returned and they check out. I have graduated college and wish these people would stop contacting me. Im not paying anything because I dont owe anything. I have contacted them and they said they had it taken care of but apparently not. Theyre getting annoying. They leave multiple voicemails on my phone and emails. They need to STOP. I would leave 0 star rating if I had the option.

***************************,Thank you for taking the time to reach out to us. We appreciate the opportunity to address all customer complaint and issues.We received your dispute regarding the returned items and elevated this information to the bookstore. The rentals in question were subsequently cancelled from our system based on the information received from you.If you would like to discuss the matter further or request additional confirmation of the cancellation, please feel free to contact a member of management any time Monday Friday between the hours of 7:00 am 4:30 pm PT at **************.Sincerely,***********************

I would leave 0 stars if I could. They keep leaving voicemails on my phone but no name or company that the debt Is for. When I call the number back it puts me on hold for a very long time, then hangs up on me. Scam scam scam!!!

*************************,Thank you for taking the time to reach out to us. We appreciate the opportunity to address all customer complaints and concerns as our number one goal is treating all customers with courtesy and respect.Due to the nature of our correspondence, we are unable to leave any personal information on voice messages, however the voice message left should provide a website to access the information. After reviewing the information provided, we are unable to locate any customer in our system with the provided name or email address.We also apologize if you were unable to reach a representative during business hours as there is always somebody available. Without knowing the time you attempted to call or the phone number you attempted to dial I am unable to delve further into the issue you experienced.If you would like to discuss this matter further or provide the phone number you were contacted at; you can reach a representative at ************** any time Monday Friday between the hours of 7:00 am 4:30 pm PT.Sincerely,*********************** *************************** and Training.

They keep leaving messages on my cell phone, using different phone numbers. They say they are a debt collector, but the problem is they do not give the name of the person they are trying to reach, nor give any information about the debt. This seems like a scam.

Thank you for taking the time to reach out. Our company policy, to avoid any possible third party disclosure, is to not provide customer information on voicemails. All incoming callers are verified as the correct party before releasing any information. We apologize for your frustration. If you call the toll free number on the voice messages or any of the caller Id numbers you can speak to a representative. If we are infact calling an incorrect party we will immediately mark it as a wrong number and discontinue communication. We appreicate your time,*********************** FCR Services **************

I dont have debt, never took out a loan, never had a credit card or anything of that nature yet they keep calling and saying i have a debt but don't even say what its for and say to pay on paymybalance.com which doesnt seem like a legitimate website.

Rio,Thank you for taking the time to reach out. Unfortunately I am unable to provide further information to you on this platform, but can confirm we are not contacting you regarding any of the products you mention in this review. We are more than happy to explain the nature of the call and what is in reference to. You can also view the items in question at the website you provided above or also at www.paymybook.com. Please use your information in ********** in order to log in. You can also speak to any representative at **************.Thank you for your time,***********************

I received an email from them indicating a two-year old address indicating I owed money to my local municipality with a bogus account number. I called the municipality and they confirmed that I do not have said account number and that I owe NOTHING. The number they gave for FCR was 8 hundred 9 seven nine eight 9 oneseven. I will have a friend call from a government phone number and see what response they get ... BEWARE OF FCR!!!!!

Thank you for taking the time to reach out regarding this issue. The phone number you reference, ************ is a valid phone number to reach us at. Looking at the communication history we have not had an opportunity to discuss this matter with you. We will certainly elevate a dispute on your behalf to *********** to figure out the discrepancy. If you would like further information feel free to contact us toll free at the provided phone number.Regards,***********************

I don't even have a credit card; I can't really have debt. None of my information has been stolen, I checked. Debt collectors will mail you, not just send a vague a** text, don't let these guys take your money.

Thank you for your response, we appreciate the opportunity to address all customer issues. It appears we have been attempting to communicate with you since September. There could possibly be some confusion as FCR Services is not attempting to call regarding a credit card. I have requested a letter reprint to the Bonneville Peak address on file. If you would like further information please feel free to contact us at ************** or you can view your account details and submit an information request online at www.paymybook.com.We look forward to hearing from you.Regards,*********************** **************