ComplaintsforProject Import
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Complaint Details
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Initial Complaint
06/29/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my vehicle to Project Import to have a service done by them. They were unable to do this job, even after 3 hours of waiting. The issue wasnt the wait time, it was the condition of my vehicle AFTER they had been working on it. My tires came back extremely damaged, and when i pointed it out to the employee, he says what do you want me to do about it. I let it go. Weeks later I come back to P.I. to assist a friend who had taken his vehicle here. The manager was very rude to me, and denied ever damaging my vehicle, and then threatened to fight me after he clocks off work. The manager must be at least 45 years of age, and I am 22 years old. He said he cant fight me on his parking lot, so to meet him across the street. I feel as this was extremely unprofessional and unnecessary. I would like compensation for the damaged tire, or a new tire. I have attached an image of the Mangers vehicle if it helps my case.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.