Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

Dicks Carpet One Floor & Home sell and install commercial and residential flooring, hardwood refinish, customary, and window coverings.

BBB Accredited Since: 2/22/2024

Years in Business: 47

Products and Services

Area Rugs, Backsplash Tile, Bathroom Tile, Carpet, Carpet Padding, Carpet Remnants, Custom Stair Runners, Floor Care, Hardwood, Hardwood Refinishing, Interior Design Services, Kitchen Tile, Laminate, Luxury Vinyl, Natural Stone Tile, Tile, Window Coverings

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
6/1/1980
Business Started:
9/11/1979
Business Incorporated:
9/11/1979
Type of Entity:
Corporation
Alternate Names:
Dick's Wholesale Carpet Warehouse, Inc.
Business Management:
Mr. Dan Biles, President
Number of Employees:
9

Additional Contact Information

Principal Contacts
Mr. Dan Biles, President
Customer Contacts
Mr. Dan Biles, President
Fax numbers
Other Fax: (510) 636-4299
Additional Email Addresses
Primary: Email this Business
Additional Websites
houzz.com/professionals/c...

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 520123 for this business, issued by Contractors State License Board. The expiration date of this license is 11/30/2027.

Contractors State License Board

9821 Business Park Dr

Sacramento CA 95827

Additional Information

Payment methods
  • Cash
  • Check
  • Debit Card
  • Credit Card
  • Financing
Refund and Exchange Policy
Returns of Material Only Purchases
Returns: Unused, undamaged merchandise in unopened boxes, purchased from store stock and returned within 48 hours of purchase will receive a full refund. Unused and undamaged merchandise, returned after 48 hours but within 30 days of purchase, will qualify for an in-store credit or exchange and will be subject to a 33% restocking fee. All clearance merchandise, remnants, and merchandise marked "as is" or "Final Sale" are sold without warranty and may not be returned for any reason. The customer must present the original receipt to receive a refund. Credit card transaction refunds will be issued to the original credit card used from the purchase.
Cash or check transactions, will be refunded via a corporate check. Please allow 14 days for processing.
If the merchandise listed is special ordered or cut from store stock roll, returns and cancellations will not be accepted and no deposits refunded. All special orders must be paid in full, at the time of purchase.
Carpet One reserves the right to request identification and to deny any return. You will be responsible for pick-up and re-delivery charges on merchandise exchanges or returns.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.