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Find a Location

Audi has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Audi

      7201 Oakport St Oakland, CA 94621

    Business ProfileforAudi

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7201 Oakport St, Oakland, CA 94621
    BBB File Opened:
    7/23/2021
    Business Management
    • Mr. Bruce Liu, Manager of Client Services
    Contact Information

    Customer Contact

    • Mr. Bruce Liu, Manager of Client Services

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/27/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On February 27, 2024, I made a phone call to ask for a status of the refund check that I supposed to receive. Audi ********* Services representative kept telling me that the check was cashed on January 16, 2024, but I went through all the bank transactions, and did not see that there was a deposit of the check. I asked for a copy of the check, the representative told me that he did not have that information, but had some other details. I then asked for the name of the bank that the check was deposited into. He said he did not have that information. I then asked if there was anyone else in the company who have that information that I can get contact to, but he said that is not available. I was given no other way. I plan to pursue legal actions to get my money back.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrea M.

    1 star

    10/19/2021

    They ran my credit 6 times and told my 18 year old daughter she got the car. Made my 18 year old daughter put her$1000 down that she saved from her jobs only to get a call that the deal fell through. Was told to come pick up her money only to be told she wasnt going to get her money and she need to wait. So basically they stole my 18 year olds money and prevented her from being able to go somewhere else to get a car on top of the fact that she had plans to go out of town with said car and said money. Worst dealership ever. Sorry we dont have $100,000 to spend on a car but maybe you should not accept us poor peasants if you dont want to deal with us.

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