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Business Profile

Art Consultants

Hobrecht Sports Art LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Art Consultants.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    July 25, 2023 $67.50 was billed to my **** card for an art print I wanted to purchase of *************. When the print was not ready when promised, Mr. ******** said he would send it to me for $15.00. The money was sent by VENMO for shipping on September 1, 2023. Mr. ******** does not answer his phone, so all communication is done with text messages. I have messaged him several times trying to arrange completion of the transaction. He has not responded since getting the September 1, 2023 payment for shipping. I was planning to be in Laguna January 28, 2024, and texted him that I would come by the shop to pick up the print. I arrived at 11;00am. The shop was closed. Mr. ******** did not communicate that to me. Neighboring shop vendors were surprised he was not there. Another customer came while I was there, and he had the same issue and was clearly upset. At this point, I am requesting a refund. The print was meant to be a birthday gift. Too late for that!

  • Initial Complaint

    Date:02/14/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I attended the Front Row Card Show in ********, ** on Saturday, 1/27/24. I purchased a work of art, ********************* and *************************** piece, from ************ Hobrecht. I paid in cash and he sent me an email receipt from his company (see attachment), "The All-Time". He said that he would mail my order on Monday 1/29/24 and provide a tracking number. After multiple attempts to contact this person and the business, phones calls and text message, I have not received my order. I have only received one text message (see attachment) from him. Apart from the one text message, he has not tried to contact me at all nor give me an update on my order. I would like a refund and end any business with this merchant.

Hobrecht Sports Art LLC is NOT a BBB Accredited Business.

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