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Business Profile

Electric Vehicles

Lucid Motors USA, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Vehicles.

Reviews

Customer Review Ratings

1.5/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJeremiah G

    Date: 10/01/2023

    2 stars
    My wife **** drove a lucid and loved it. We test drove a pure and were told it was the same model we ordered. She was excited and received the vehicle a week later. The next day she went to drive the car and noticed that features that were on the car she test drove werent available on hers. Some of the features that were missing are standard on very basic vehicles, let alone an $80,000 car. We called within 24 hours of receiving the vehicle to see if items could be fixed or we could buy the model that had the features available on the test drive. Lucid was very polite but said there was nothing that they were willing to do. Be careful to receive clear communication about what you are getting and what you expect.

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