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Business Profile

Auto Smog Inspections

Best Smog Station

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Smog Inspections.

Complaints

This profile includes complaints for Best Smog Station's headquarters and its corporate-owned locations. To view all corporate locations, see

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Best Smog Station has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/03/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went to get a smog check on and I was told that I needed a new carburator and a new Catalyc converter, I approved their estimate of $1,780.00 and still the car did not passed the smog check, then I was told that I had messed up the new carburator by setting the timming and asked me for another new Carburator, they passed the Smog check but the timming is still very much out and shaky, I do not believe that I needed 2 carburators and I want them to reinvolse me the cost and labor of the second carburator which is $999.10, I truly belive that they put new carburators, they were just rebuilt and I truly believe that I was a victim of fraud..

    Best Smog Station is NOT a BBB Accredited Business.

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