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Find a Location

Prieto's Roof Removal has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPrieto's Roof Removal

    Roofing Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 557, N Highlands, CA 95660-0557
    BBB File Opened:
    10/26/2011
    Years in Business:
    13
    Business Started:
    2/17/2011
    Business Started Locally:
    2/17/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 957874 for this business, issued by Contractor's State License Board. The expiration date of this license is 2/28/2025.

    These agencies may include:

    Contractor's State License Board

    9821 Business Park Drive

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov/

    Type of Entity:
    Partnership
    Business Management
    • Mr. Diego Guzman, Manager
    Contact Information

    Principal

    • Mr. Diego Guzman, Manager

    Customer Contact

    • Mr. Diego Guzman, Manager

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    ******** has been stalling the fix of my tile roof. ******** did the original roof installation with my first solar project and used a light weight tile that breaks easily. During the original installation of solar panels many of the tile were broken and the roof had to be repaired. Flash forward 2 years, I had 8 more solar panels installed. Needless to say the installers broke a considerable amount of tiles. ******** came out in January to get a look at the damage so they could order the tile to make the repair to my roof. I haven't heard anything about when they will be back to make the repairs. I have tried contacting them several times yet no resolution to my problem.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cheyenne D

    1 star

    04/17/2023

    They damaged our home in many places, damaged our neighbors yard and fence, left open gaps to the attic, the roof does not fully meet the gutters in many places, and the ***** are garrishly chopped in places as though they cut them with a rock, the dormer structure was completely ripped up, our breaker box was smashed on top, with the door and face of it totally fallen off, and lumber/debris was thrown right onto our front porch and steps with 0 tarp or protection, the big truck damaged our driveway, they almost ran into a car as it drove *********** (including a beer can, nails, and cigarette pack) was left everywhere, they ripped off a corner area to install gutters and left it totally open and exposed, and there was zero communication throughout the whole thing. No one told us when they would be there or when they would leave. They added on additional cost without confirming the price was okay before proceeding.When we brought some of the bigger issues up, they were completely dismissive about these complaints. The main ******** roofing guy was extremely rude and condescending when we tried to point out some concern areas. Some of our complaints, maybe we were naive to think they would show more care to our property, and I was willing to chalk it up to a learning ****** on my end. But some of them are actual mistakes to their roofing job that they refused to take accountability for. They did eventually offer to fix the open gap they left to the attic, but we decided against it since we were afraid they would damage anything else while they were at it. Not to mention, they obviously had no pride in their work since they only ever argued and redirected, and never took accountability for the mistakes they made.

    Local BBB

    BBB of Northeast California

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