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Business Profile

Electronics and Technology

WirelessCarplayTech.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronics and Technology.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/10/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been trying to contact this company for tracking info for my item and I have to recieve any informatiin about tracking. I just keep getting a generic answer by email how they will contact me within 24hrs of my email and it has been two does and no reply. There is no other way to contact this company besides email no phone number listed on website. I have read reviews on this comoany sadly aftrr the purchase and would just like a refund can you help me?

  • Initial Complaint

    Date:01/31/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased a steering wheel cover from the vendor. Was shipped but when the item arrived in *********, was flagged as unable to deliver due to insufficient postage. I have emailed the vendor numerous times requesting a refund but they never respond. They also do not answer phone calls.

  • Initial Complaint

    Date:09/06/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered the device from my phone. Believed it to be coming from a California based company. Found out after this is a China based company that ships the item, which ultimately did not work as indicated for my car. Request a return and refund per their posted policy, which has never been approved. They would not forward the shipping label as indicated. Wanted the item returned to ***** but refused to cover the return or follow the posted policy. **************** just goes round and round in circles and I never can get anywhere. I am frustrated, feel ripped off, and believe I am not alone. How can they be allowed to do business like this in the ***? Other consumers really need to be better protected. This company and their ineffective device are being promoted by other media and large retailers all over the country.

WirelessCarplayTech.com is NOT a BBB Accredited Business.

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