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          Find a Location

          Pool Supply 4 Less has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Pool Supply 4 Less

              862 Patriot Dr. Suite 7G Moorpark, CA 93021

            • Pool Supply 4 Less

              1464 Madera Rd. Simi Valley, CA 93065

            Business ProfilePool Supply 4 Less

            Pool Supplies
            Multi Location Business

            Contact Information

            862 Patriot Dr.

            Suite 7G

            Moorpark, CA 93021

            Visit Website
            Email this Business
            (805) 581-9181

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Pool Supply 4 Less has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Pool Supply 4 Less

                862 Patriot Dr. Suite 7G Moorpark, CA 93021

              • Pool Supply 4 Less

                1464 Madera Rd. Simi Valley, CA 93065

              Location of This Business
              862 Patriot Dr. Suite 7G, Moorpark, CA 93021
              Email this Business
              BBB File Opened:
              3/13/2002
              Years in Business:
              24
              Business Started:
              11/20/1999
              Type of Entity:
              Corporation
              Business Management
              • Blake Unk
              Contact Information

              Customer Contact

              • Blake Unk
              Additional Contact Information

              Fax Numbers

              • (877) 219-6754
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a pool contractor

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/01/2022

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              On 7/7/22, I ordered and paid for an LED pool light and control switch from PoolSupply4Less.com. The pool light was $898.00 and the sync controller switch was $299.00, with the order totaling $1,276.30 after tax. I received an email confirmation of the order the same day, and another email the next day stating the order was being shipped and an explanation that All items over $200 would require signature. The email contained one FedEx tracking ID for the shipment. The shipping confirmation email on 7/8/22 clearly states the vendor policy states that "All items over $200 come signature required!". Both items are over $200. The vendor claims that the items, or at least part of the order was delivered. Nobody in our household received or signed for the items. The FedEx tracking information that was sent still returns a "Pending" shipment. After a few calls and emails with the vendor, I have asked the vendor to either send both items or process a full refund. I have asked for evidence of signature per their policy but they have not produced evidence of any item being sent to me. We live in NJ where the summer is short. It was my hope to have the light installed and in use by now. 
              Read More
              Read 2 More Complaints

              Customer Reviews

              4 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Blake C

              10/16/2023

              I purchased a wireless base receiver for a pool remote from this site, and it wasn't able to solve my problem. I initiated a return, and customer support sends me a 7 word response, saying I need to plug it straight into the main board. I informed them that plugging it in yielded no results, to which they informed me that I can no longer return it, because it's been plugged in.. Pretty incredible. "Please plug it in, didn't work?, sorry, our policy states we don't take returns on items that have been plugged in (even if we told you to)". After many back and forth emails explaining how unethical this was, they informed me that they will make a one-time exception and send me the details on initiating the return. The policy states that there is a 15% restocking fee, and the return can be declined upon receipt. Nothing about my interaction leads me to believe that any sort of refund will be received upon sending them the item back. Even if this company has the item you want for less, I would recommend paying more elsewhere and having a better experience.

              Pool Supply 4 Less Response

              10/17/2023

              Hi B****, we responded to your first email asking if it was properly connected to the main board as you said it just didn't work. We ask these questions to make sure it was properly installed as we have had customer not do it correctly in the past. We are unable to take items back that have been installed as we can not sell it new to another customer. It is in our terms and conditions and returns policy that we will not accept the return if installed. We did make an exception on this order and accept the return as your main board was bad. All returns do have a 15% restocking fee. We will be issuing a refund for this unit once we get it back. We have not received the return tracking from you or the item yet. If you have this information please send it over and we will be on the look out for the return. I can guarantee you will be getting a refund for this unit once we have it back. We are sorry if you felt the lack of customer support but we have to have policies in place for many reasons and we hope to earn back your business. Please feel free to reach out to us with any further questions or concerns.
              Read 3 More Customer Reviews

              Local BBB

              BBB of the Tri-Counties

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