ComplaintsforNirvana Treatment Institute
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Complaint Details
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Initial Complaint
03/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I am a person seeking help and wanted to get a referral for an out patient drug and alcohol assessment for rehab center these people are supposed to help I'm currently trying to stop using and for them to refuse to help me with them being actively recovering addicts I would assume that they would understand what I am going through I missed an appointment with them and called in to let them know that I was going to be late I want to get the help that I need thanksBusiness response
03/25/2023
If you are late, you would need to reschedule. If the assessment is started late, it goes into the next persons timeand that would be a disservice to the ones who are on time.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.