Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving and Storage Companies

Grace Moving Company LLC

Reviews

This profile includes reviews for Grace Moving Company LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Grace Moving Company LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.67/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRenee F

      Date: 01/29/2024

      5 stars
      I selected Grace Moving for my move earlier this month after evaluating a total of four businesses. Even though their not to exceed quote wasnt the cheapest, I felt they were the best company to get my move done right. One company only gave a bid without sending someone out to see all my stuff. One came out and inventoried all my stuff and then just ghosted me. The third company came out, gave a competitive bid but when I checked their licensing, it had been revoked and their workers comp insurance was cancelled.With Grace Moving, I was impressed from the start. All five of the team introduced themselves. The team consisted of *******, *******, ************************, and *****. They were all polite and respectful. They all worked really hard as I had a ton of stuff to move (much from the second story). They had to troubleshoot a few times when trying to get furniture out of the old place and into the new place. They made sure everything was to my satisfaction before they left. They came in well under their not to exceed quote and did it in less time than expected. Great job Grace Moving. I highly recommend them.

      Grace Moving Company LLC

      Date: 01/30/2024

      Thank you so much for taking the time to review us!  It was our pleasure to serve you!
    • Review fromUzo O

      Date: 11/22/2023

      1 star
      READ THIS REVIEW!! DO NOT USE GRACE MOVING COMPANY!!! BE WARNED!My ********** used Grace Moving company two months ago in September, 2023. We moved from one house to another house just about 2.0miles away from each other in the same city. 1) The movers sent did not take all our belongings as hoped, we we had to call the company back to send additional movers (for an added cost) to get the remaining items. The second movers STILL did not take all our belongings as they were supposed to. I sent the company images of the items left behind. (Will attach some supporting pictures) The company did nothing to right this wrong.2) A few days into unpacking, we noticed our Primary Bedroom 75" Television had been damaged along with our King sized Tempur-Pedic bed not covered with the MANDATORY plastic covering ended up getting wet and covered with dirt from the inside of the truck. We sent images of the above along with completing the 'insurance claim' form they sent us back in October and again... Nothing has happened since then... EXCEPT, them claiming WE owe them more money! Can you believe it?! We didn't owe them.3) Our close of escrow date had changed on the new house, this ended up changing our original quoted move price with Grace because they had to store our belongings in their warehouse in which we signed the new agreement to and paid the additional required deposit.On the final move day, we were charged the balance by the movers and case was closed! When we reached out to the company, they 'appeared' only to try to work things out with us, possibly hoping enough time would pass and we'd forget about the whole thing. I had actually warned them that I would write my full and TRUE experience on all review platforms should they not honor their part of righting their wrong. They are not honorable, they lie, avoid/ignore any complaints you may have, and overcharge you to damage and not complete their jobs! Use them at your own risk!!
    • Review fromJim H

      Date: 01/30/2023

      2 stars
      They put everything in storage so it has taken some time to start seeing the problems with their work. The enamel on my gun safe has cracks in it gouging on some furniture. I have a solid brass bed that is very old lost parts to it. Now I have to try making these to put the bed together. Im sure they saw these parts on there truck on there return they could have called me to make arrangements for me to meet them on there next trip my way. I thought the two men did a good job even after making me wait 3 extra hours for them to get to my storage I tipped them an extra $100. for their work. This was the movers out of ******* **. Ive just listed some of the problems. All I can say is inspect everything as it comes off the truck.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.