Business ProfileforCrown Appliance LLC

I called Crown Appliance to repair my built in oven In September 13,2021 of. On September 16, 2021 ****************** and **** came out to fix my oven. They said the controller was bad and it had to be shipped to a repair shop that repaired the controllers, and it would take approximately two weeks for the controller to be mailed, repaired, and returned. I gave them $250.00 for the repair visit, of which $150 was for the repair of the controller. After waiting about 3 weeks I called to find out what was the status. I was told because of covid it was hard to get the necessary parts to complete the repairs of the controller. After waiting another month i called and asked again about the status of my controller. I told them if it was not fixed to return it to me as i myself had contacted someone who could repair the controller. I was told that the repair company would be contacted and my controller would be returned to me. After waiting another two weeks I called and asked for an update. I was told they had received the controller and would deliver it to me on the following Monday, along with the $150 that I had paid for the repair of the controller. On Monday there was a no show. I called on Tuesday and was told the repair company had returned the wrong controller and I would have to wait until they contacted the repair company to see when they would send the correct controller back, and it would be about two weeks before the controller would be returned. I waited 3 weeks and called for an update on the controller return. The phone number listed for Crown Appliance Repair gives a recording that the phone line is no longer in service. It has almost been 4 months since the original repair visit and I still do not have the controller back, nor can I contact Crown Appliance. I had to purchase a new oven because I could not wait any longer for my oven to be repaired. THEIR NEW ADDRESS IS **************************************************