Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Star 1 M S,Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Star 1 M S,Inc.

      5425 Sulphur Dr Mira Loma, CA 91752-1668

    • Star 1 M S,Inc.

      6352 Dana Ave Jurupa Valley, CA 91752-2424

    Business ProfileforStar 1 M S,Inc.

    Building Construction Consultants
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Star 1 M S,Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Star 1 M S,Inc.

        5425 Sulphur Dr Mira Loma, CA 91752-1668

      • Star 1 M S,Inc.

        6352 Dana Ave Jurupa Valley, CA 91752-2424

      Location of This Business
      5425 Sulphur Dr, Mira Loma, CA 91752-1668
      Years in Business:
      21
      Business Started:
      8/9/2002
      Business Started Locally:
      1/1/2003
      Business Incorporated:
      4/8/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 811329 for this business, issued by Contractors State License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Contractors State License Board

      9821 Business Park Dr

      Sacramento CA 95827

      (800) 321-2752

      http://www.cslb.ca.gov

      Type of Entity:
      Corporation
      Business Management
      • Ms. Graciela J. Miranda, President
      • Mr. Daniel Frazier, Business Manager
      Contact Information

      Principal

      • Ms. Graciela J. Miranda, President

      Customer Contact

      • Ms. Graciela J. Miranda, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/24/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      My home was slightly flooded. Star 1 MS *** was called that morning and showed up around 8 am to provide an estimate. ********************* was the contractor sent to my home. ************ told me to call my insurance and get a claim number. He then told me not to tell my insurance company the details of what happened and he would handle everything. He and another worker set up some heaters and left them at my house. They measured and took pictures. ************ then stated you dont see me carrying this machine upstairs, ** on workmans compensation injury for an ankle injury. Right then I knew I had a fraudulent company in my home. ************ came to my home on three other ****************** than 5 minutes. I asked him to take the equipment away and my husband wanted them gone. He told me everyone is on vacation for Thanksgiving and he has physical therapy so cant remove until the next week. He called me and told me how to shut them down and remove them. He then told me to hook them back up before they came to pick them up. I have documentation. In the meantime I was researching a reputable company to take over. I found one, told them to get their equipment. The other restoration company took the equipment out to the porch for me and the Sat 1 MS *** came and picked up their equipment. They then sent a fraudulent invoice to my home owners insurance saying they worked 10 days when they in fact did not. They tried to say I damaged their equipment which I did not and they then removed that charge. This company commits fraud and is threatening me they will take a lien on my home if I dont pay for the full amount of invoice. Problem is its not a true account of service. They are asking *******. I am willing to pay half which would be a true account for the time they really used equipment. They are also obligated by law to come to my home everyday. That did not happen.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Central California & Inland Empire Counties

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.