Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Financial Rescue, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforFinancial Rescue, LLC

            Debt Relief Service Referral
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.89/5stars

            Average of 8 Customer Reviews

            Customer Complaints

            9 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/3/2014

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            This company specializes in marketing services for debt relief companies and programs.

            Business Details

            BBB File Opened:
            11/29/2010
            Years in Business:
            15
            Business Started:
            7/1/2008
            Business Incorporated:
            7/23/2008
            Accredited Since:
            4/3/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Rod Mercado, President/CEO
            • Ms. Jennifer Pagsolingan, Director of Sales and Marketing
            Contact Information

            Principal

            • Mr. Rod Mercado, President/CEO

            Customer Contact

            • Mr. Rod Mercado, President/CEO
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/04/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            my husband ********************* enrolled in debt settlement with them cuz he cant pay his credit cards anymore and we agreed to an amount and to be paid every month for 4 years but 2 of his account goes to court and have to pay penalties and court fees its beacuse they dont communicate and been trying to follow with them but its taking them so long to do their job and one of the account ******** one of the person ive talked to saying that one of the account which is ******* was not included in the list of credit card on the contract been trying to call them and emailed them to follow up on that and they dont rrespnd and it end up going to court ordered and instead of paying less we pay triple for what we owe due to court fees and etc, can u help us with this matter cuz until now were still paying the court for that .trying to recover the fees to them or at least get reimburesed for doing a sloppy job , thank you so much
            Read More

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lani L

            05/19/2022

            I am very disappointed with this company, the financial rescue co. I develop a lot of stress n anxiety bcoz I can't contact my acct manager. My call always goes to voice-mail n I never return my call. Up to this date . I'm still contacting them to some issue but no return call still. Just few hours ago, I've talked to a different but very rude customer service. She hanged up on me. One of my credit acct , I'm the one who negotiate to pay bcoz they abandon it. I though they can help me to have a peace of mind that's why I sign up to them but Instead they gave me stress n anxiety. They milking their customer . They prolong the program instead of helping to make it shorter. So very disappointed n mad.

            Financial Rescue, LLC Response

            06/14/2022

            We have reached out to the client and resolved this matter.

            Customer Response

            06/15/2022

            They've reached out to me but not resolve yet the problem. Still waiting for some papers to receive to be done with the program.

            Local BBB

            BBB of Los Angeles & Silicon Valley

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.