Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Web Design

The Web Stream

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Web Design.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/24/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I disputed a charge by a company that I was pressured into working with plus the payment on my bank was under a whole different company name so I disputed the charge because it looked like a scam they lied and told me they will provide the best quality work and bring me ***** new clients in a month this was on the phone but did not keep in contact with me until a week or two late after I made the payment they took weeks to just edit one picture after asking them whats taking so long then they posted one image and it came out really bad so I was not satisfied and disputed for services not given like promised in call my claim was reversed from my bank they also say they do 100% refunds if the person is not satisfied but will not give me one they said its my fault for disputing it and making them lose money because their accounts were shut off for fraud but this was not my fault my bank said I didnt dispute it for fraud I disputed it for services not rendered it was a $500 charge. Mind u I never signed the disclosure form they sent to my email they shouldnt of provided me with that one image or go on to my accounts without me signing the form but they still continued with trying to edit my images but did a terrible job bad quality and everything. They have screenshot of my text messages saying no I didnt do a charge back card was stolen and I shut it off. But I did lose my card and I did a chargeback because they werent sending me the work they promised me 3 posting per week Ive gotten none these are all my edited posts all through a phone call and did not even post on the first week of the month. do I go to the court and file a claim through the court and will this claim work out in my favor? And my account will not be charged because I have an overdrawn amount of $500 that I do not want to pay because they didnt service me like I wanted they are upset I didnt ask for a refund but they did not make the refund accessible for me they would pressure me

The Web Stream is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.