Reviews

Review Details

• Review fromDaphne S

  Date: 07/29/2025

  1 star
  ?????Save your money this thing is junk.I really wanted to like this, but its a total letdown. The Bleame crystal hair remover doesnt glide over the skin at all it drags with a ton of friction no matter how gently you try to use it. I tested it every way possible: on dry skin, damp skin, freshly showered skin, with and without their scrub. Nothing worked well.If you dont apply pressure, it doesnt remove any hair. But if you do apply pressure? Congratulations, now it feels like youre shaving with sandpaper. I ended up with three cuts on one leg and my skin felt raw, like it had been exfoliated by a belt sander. I had to slather on aloe **** just to calm the ********** make things worse, I reached out to their customer support to request a refund and they refused. So not only is the product painful and ineffective, but the customer service is just as disappointing.

• Review fromSun J

  Date: 07/16/2025

  1 star
  Ordered the product and they said I would receive it in 2 day but didn't arrive until a week later. I wasn't in a rush so that didn't bother me as much as their satisfaction guarantee, which they will not follow through with. Luckily I even took screenshots of their 30 day money back guarantee and free shipping and free returns. I provided the screenshots and asked for return label to get my money back after my skin irritation. They responded few days later and I tried to give me partial refund for me to keep the product. I told them I was not interested in keeping the product and wanted full refund as they claim they would do if not satisfied. They of course responded few days later just milking time and stringing me along. I even contacted my cc company and they did their part but can't get them to refund my money. Unfortunately, I have to cut my loss but they are scammers. ******** product and customer service. They should not be in business.

• Review fromPhillip C

  Date: 03/22/2025

  1 star
  ******* is a fraud and scammed my credit card from ****** Pay. ***** this company at all cost. they are frudulent and will scam your internet to get you credit card numbers.

• Review fromYurie H

  Date: 03/20/2025

  1 star
  When I requested refund becuase my skin got messed up even if I followed their instructions, they only sent me a proper instruction and refused to refund me. My skin got irritated, inflamed and scabbed. Totally regret wasting money.

• Review fromNina H

  Date: 03/20/2025

  1 star
  ?? WARNING ?? while the Bleame did successfully remove the hair from my legs, it also left my skin red and bumpy with the strawberry pattern. This reaction is common with shaving and Bleame advertises that you can avoid it by using their product. After my experience, I have learned that this is FALSE!?? The strawberry look and bumpy texture is in fact 10x worse from this product compared to traditional ********** addition, this product caused extreme itching and burning on my legs that was so extreme, I had scabs forming on my legs. This lasted for over a week and was so bad I couldnt sleep. I tried moisturizing, ********* oil and even rubbing Vaseline on my legs to help alleviate the pain but nothing worked. It was horrible.The worse part is that their customer service is virtually non-existent despite advertising that it is available 24/7.Also, despite reaching out days after receiving this product. I have yet been offered the option to return this product for a full refund - they did offer 50% refund with a long list of terms. If satisfaction was actually their top priority, they would have stood by their product and offered me a return option for a 100% refund.

• Review fromChristina O

  Date: 02/07/2025

  1 star
  This Business is a scam. I ordered two items and cancelled within minutes and they still shipped out and charged me over $70.00 and they ignored emails and wouldnt provide a return request. I submitted a complaint to the BBB but now Im stuck with these products and out $70.00

• Review fromVanessa L

  Date: 07/10/2024

  1 star
  This company is unprofessional and a scam. I was disheartened to find out that after paying for a $40 product that ended up not working for me, all this company had to say was make sure you follow the instructions as provided and we cant refund you if the product was used. How on Earth can I see the results and test the product without actually using it! And nowhere when you purchase this item does it reflect such a strict return policy, it says 30 day trial and return window. This company needs to be shut down for selling cheap hair removal products. They are just in this business to make bank off of women (and men alike) desperate to find real solutions in the marketplace. The way BLEAME handled their customer satisfaction and returns is unethical and not up to the standards they try to portray through social media. BBB please help us consumers find justice & hold them accountable!!! I saved up to finally purchase this at a time where I was scraping by with a part time to find out they could care less about our actual well-being and product feedback. Its a money grab to them, they should not be in business

• Review fromKate D

  Date: 04/10/2024

  1 star
  SCAM!!!!!!!!If you order the product there is NO GAURANTEE. NO REFUNDS. That's annoying in and of itself, but what's worse is they secretly sign you up for a monthly membership where they just charge you $29 a month for the heck of it. And good luck getting it cancelled. In the process of resolving this with my bank.

• Review fromEmmy M

  Date: 12/09/2023

  1 star
  DO NOT ORDER. This business is a SCAM that evades any responsibility or accountability. God forbid you cancel an order, you wont see your money again unless you press and threaten dispute!I placed my order on August 22nd. I didnt get any shipment information on the 31st (despite their FAQs saying 1-3 days to process), so I emailed for an update. I was responded with a very generic, poorly written email format, saying theyre working to get the order out immediately. September 15, I send another email wondering where my order is and they tell me their skinsonic is out of stock so I have to options: get another item of equal value or refund. I settled for the exchange (worth $90 CAD) and they replied back with the same overly-emojid email template feeding a false promise of getting it soon. September 31st, still no update, so I yet again email and get the same template response saying theyve been working hard to fulfill orders. Oct 8, Ive had enough of their bs so I request a refund. They say it can take up to 40 business days to process a refund despite cancelling the order via shopify/ Shop app that same day. It is now December 8th, a whole 2 months after the refund request, and nearly 5 months after placing the order, and I just about had enough. I sent an email to their customer service informing them I will dispute the charge with **** since theyve withheld my funds for this long. I file the dispute, and low and behold they process the refund the same day I sent this email. They gave me the email run around for 5 months, with their false promises and malpractices, just for it to be that easy to refund the funds same day of the dispute threat. I have used shopify from the sellers end, and it doesnt take that long to process a refund. They truly have been withholding the funds for that long, framing it as a platform limitations. Dont fall for the marketing, they delete negative comments read the real reviews, not their bots and paid IG comments.

  Bleame

  Date: 02/14/2024

  Dear *********************,We sincerely apologize for the inconvenience and frustration you experienced with your order. We acknowledge our mistake in the delayed response and handling of your issue, and we take full responsibility for the oversight.We understand your disappointment and frustration with the process, and we regret the negative impact this has had on your experience with us. Rest assured, your feedback has been taken seriously, and we are implementing measures to ensure that such delays do not occur in the future.We want to clarify that we do not post or publish any false information. The delay in processing your refund was due to unforeseen circumstances, and we apologize for any confusion this may have caused. We strive to provide the best possible customer service, and we are committed to resolving any issues promptly and efficiently.We are pleased to inform you that your refund has been processed. If you have any further inquiries about your refund, we recommend contacting your bank or credit card company for more information.Once again, we apologize for the inconvenience caused and thank you for bringing this matter to our attention. Your feedback is invaluable to us as we continue to improve our services.Sincerely,The Bleame Team

  Bleame

  Date: 02/14/2024

  Dear *********************,We sincerely apologize for the inconvenience and frustration you experienced with your order. We acknowledge our mistake in the delayed response and handling of your issue, and we take full responsibility for the oversight.We understand your disappointment and frustration with the process, and we regret the negative impact this has had on your experience with us. Rest assured, your feedback has been taken seriously, and we are implementing measures to ensure that such delays do not occur in the future.We want to clarify that we do not post or publish any false information. The delay in processing your refund was due to unforeseen circumstances, and we apologize for any confusion this may have caused. We strive to provide the best possible customer service, and we are committed to resolving any issues promptly and efficiently.We are pleased to inform you that your refund has been processed. If you have any further inquiries about your refund, we recommend contacting your bank or credit card company for more information.Once again, we apologize for the inconvenience caused and thank you for bringing this matter to our attention. Your feedback is invaluable to us as we continue to improve our services.Sincerely,The Bleame Team

• Review fromChristina C

  Date: 11/10/2023

  1 star
  If I could give zero stars, I would. This company is a huge lying scam. Their marketing is all false. They market that their product is safe and pain free. That is a HUGE lie. It is extremely painful and frankly dangerous. People have damaged their skin from this product. You cannot leave an honest review because they delete every single negative review. You will only see 5 star ratings on their website, which I am convinced are all fake. I tried to file a complaint with the company and could only reach someone on instagram. They talked in circles and would not admit to their companies lies and false advertising, and rating filtering. It seems their company is hopefully falling apart, as their social media is gone. I just wanted to be able to write my review and have it not be deleted! I tried this product and sure it does take the hair off, however is is PAINFUL and DAMAGING. I used it on my legs and my skin was burning for a couple days. It was red and I formed a rash. When complaining to the company they said that is soooo weird and unheard of. LIARS. This pain happens to everyone and you delete their comments and reviews ! Companies like this are disgusting. Its just a fake business selling a dupe product with lies, and hurting people. Literally hurting people. They shouldnt even have a website anymore where you can buy their fake product, but you sadly still can and all you will see if fake 5-star reviews. Shame.