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Business Profile

Marketing Software

MediaAlpha

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for MediaAlpha's headquarters and its corporate-owned locations. To view all corporate locations, see

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MediaAlpha has 3 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 36 Customer Reviews

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    Review Details

    • Review fromMaggie P

      Date: 01/31/2025

      1 star

      Maggie P

      Date: 01/31/2025

      NYStateHealthPlans.com is absolutely terrible. They are liars and will harass you if you accidentally enter your info on their website. The calls are nonstop and unwanted. ****** and make sure you are on an official **** website. Hey, MediaAlpha Shame on you. This is not okay.

      MediaAlpha

      Date: 02/04/2025

      Thank you for bringing this matter to our attention, we are sorry that you had a negative experience. Based on your review, we've sent both a Do Not Contact (DNC) and Data Deletion request to all of our partners. MediaAlpha works with 3rd parties who have established internal practices for how they contact consumers. We expect *** requests to be handled quickly to ensure consumers don't receive unwanted calls. Prompt action is taken in cases where we find violations of this policy. We are constantly working on improving our internal processes to ensure that all partners are able to provide a positive consumer experience. If you have any questions, please contact us via email: ******************************
    • Review fromMichelle B

      Date: 12/09/2024

      1 star

      Michelle B

      Date: 12/09/2024

      Was in the ny state of health marketplace and clicked on one of the links. Biggest mistake of the day. It turns out that I accidentally entered my details on NYStateHealthPlans.com, which is media alpha. Have been receiving calls every 20 minutes from brokers telling me how they can save me money on my health insurance. Evidently this website just sells your details for profit. What a racket. My dudes, I have worked with legitimate facilitators for health insurance and they are non profit and actually help. One of the people told me that these services take at least 9 days just to schedule a time, meanwhile I scheduled an appointment for tomorrow. They're cheaters and liars, how do they sleep at night?I'm now yelling at people every twenty minutes to leave me alone, which I'll admit is pretty cathartic but I'm also busy and don't have time for this nonsense. Why is America like this?

      MediaAlpha

      Date: 12/12/2024

      Thank you for bringing this matter to our attention. Based on your review, we've sent a Do Not Contact (DNC) and Data Deletion request to all of our partners. MediaAlpha works with 3rd parties who have established internal practices for how they contact consumers. We expect DNC and Data Deletion requests to be handled quickly to ensure consumers don't receive unwanted calls, you should notice a reduction of most of these contacts within the next *********************************** cases where we find violations of this policy. We are constantly working on improving our internal processes to ensure that all partners are able to provide a positive consumer experience. If you have any questions, please contact us via email: *****************************
    • Review fromJoseph S

      Date: 12/06/2024

      1 star

      Joseph S

      Date: 12/06/2024

      I made the mistake of thinking that this company was affiliated with the ******************************. Instead, I have received harassing calls for the last few days with ignored requests to stop calling me. Stay away!

      MediaAlpha

      Date: 12/09/2024

      Thank you for bringing this matter to our attention. Based on your review, we've sent a Do Not Contact (DNC) request to all of our partners. 


      MediaAlpha works with 3rd parties who have established internal practices for how they contact consumers. We expect *** requests to be handled quickly to ensure consumers don't receive unwanted calls. Prompt action is taken in cases where we find violations of this policy. We are constantly working on improving our internal processes to ensure that all partners are able to provide a positive consumer experience. 


      If you have any questions, please contact us via email: *****************************************************.



    • Review fromCraig M

      Date: 12/05/2024

      1 star
      Beware of Obamacareplans.comI was bombarded with calls and texts immediately after entering my information on Obamacareplans.com. Huge mistake. Stay far, far away. It hasn't even been an hour and I've gotten probably 100 calls and texts. I can't block the numbers fast enough.
    • Review fromElizabeth G

      Date: 11/26/2024

      1 star
      Do not fall for this SCAM like I did! MediaAlpha is not legitimate and should be shut down by the government. They take advantage of people looking for health insurance with phony websites like NYstatehealthplans.com and MassHealthPlans.com. If you fill out their contact form, they will sell your information and you will receive hundreds of calls from companies trying to sell you insurance. According to ********, many of these companies may not even be licensed to sell insurance! And even worse, if you call them they will lie and pressure you into buying hundreds of dollars in insurance that won't even cover the Minimum Creditable Coverage required by law. See: **********************************************************************************************************************************************************************************
    • Review fromSylvia J

      Date: 07/26/2024

      1 star
      They are a SCAM?? DO NOT provide them ur bank acct info. They take money without ur permission AND they prey on intellectually challenged individuals QuoteLab, LLC ******* listing under ***********
    • Review fromPatrick K

      Date: 06/19/2024

      1 star
      Joke of a company, complete frauds, they sell your information and you get nothing but harassing phone calls when you tell them you are no longer interested, and hang up on you when you try and get your information removed!
    • Review fromKaydada O

      Date: 06/10/2024

      1 star
      As others have stated, these people are a SCAM. I thought I was signing up for health insurance and unfortunately the agent lied to me about how much he was actually taking off my bank card. It was $306.12 and not $207.00. I was on the ***** care plan website. I had no other choice but to cancel my bank card. I tried calling for a manager but all the agents hang the phone up on me. These people need to be investigated.
    • Review fromBrian R

      Date: 06/10/2024

      1 star
      I made the dire mistake of giving this company my phone number to get an insurance quote. Now, they call every few minutes, from a different number, even after I went to their site and filled out all necessary "do note contact" and "delete my info" forms. Why are they not stopped?
    • Review fromNick H

      Date: 05/13/2024

      1 star
      Attempted to get a health insurance quote. Theyve called 67 times so far today. Theyve been told numerous times to stop calling. Sometimes they just call and hang up. They use numerous different numbers.

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