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Find a Location

Bizrate Insights, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBizrate Insights, Inc.

    Market Survey
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/23/2020

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Bizrate Insights collects verified Voice-of-Customer feedback from online shoppers and buyers to help improve their online experiences. Bizrate Insights is not affiliated with Bizrate.com.

    Products & Services

    Bizrate Insights provides SaaS services to online companies. We do not sell products or services to individuals and are not related to Bizrate.com

    Business Details

    Location of This Business
    11766 Wilshire Blvd #1800, Los Angeles, CA 90025-6550
    BBB File Opened:
    7/22/2020
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Incorporated:
    7/28/2016
    Accredited Since:
    7/23/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of C4066818 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    BBB records show a license number of 6109187 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • bizratesurveys.com
    • Meredith Corporation
    Business Management
    • Jody Freire, Director of Customer Care
    Contact Information

    Principal

    • Jody Freire, Director of Customer Care

    Customer Contact

    • Jody Freire, Director of Customer Care
    Additional Contact Information

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/14/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    This company states it offers fair and real reviews of customer' experiences, but I never received the chance to review and share my experience with one of their clients. That is not considered fair and can be consuetude like they avoid sending review requests unless the owner ask them too. I want to be able to share my experience about ***********
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Debra W

    1 star

    12/22/2023

    I spent weeks doing reviews of products and tried to ************** the few dollars I had earned. I am unable to redeem the lousy few dollars, and the company makes the same comment over and over to me that I need to update my personal information. This is a scam company. Beware spending any time on reviews for which you will never be paid.

    Bizrate Insights, Inc. Response

    01/09/2024

    We sincerely apologize for this members experience. Bizrate Rewards provides thousands of consumers with the opportunity to take surveys and earn rewards each day. It is certainly not our intention for reward redemptions to be a difficult process, to date members have redeemed over $150,000 in gift cards.In this case, our partner responsible for handling the redemption was facing technical challenges which prevented their system from recognizing the account in question. Our customer service team was in contact with the member throughout the process and did send a gift card as the issue continued to be researched.Once again, we apologize to the member, thank her patience and hope that she will give us another try in the future.

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