Reviews

Review Details

• Review fromErin B

  Date: 07/03/2025

  1 star
  I would give it 0 stars if possible. Did not deliver at all on any of the services we paid for, gave in accurate HR advice, high turnover rates, no real points of contact, and then charged us for a second year a month and a half after cancelling. When called about refunding, they just kept saying their billing **** was deliberating. When asked for a point of contact in the billing ****, they could not give me one. Had to go through bank to dispute the charge. Avoid at all costs. This is essentially an elaborate facade for a scam.

• Review fromAbad S

  Date: 04/13/2025

  1 star
  completely changing the services offered and refusing a refund, avoid at all costs!

• Review fromMike M

  Date: 11/07/2024

  2 stars
  Like many of the other users of this service, we set up a 2 year subscription. I will not be renewing our subscription. Big promises on the front end, but service and execution is poor. The departments seemingly do not communicate with one another. High turnover rate and they change personnel often. I DO NOT recommend using this company even thought they are highly advertised on radio and TV.

• Review fromJoseph C

  Date: 10/01/2024

  1 star
  Bambee charged me for two years after I stopped using their services. Even after I called them and asked them to confirm that my billing information was deleted from their system, they still charged me over and over again.When I called multiple times asking to talk to a supervisor they denied the request after I wasted hours of time talking to them on the phone. At this point I've been told it'll be up to a month before they decide to give me my money back.I'm sorry I ever used their services.

• Review fromMark C

  Date: 06/24/2024

  1 star
  Is there an option for NO STARS?The only thing that was a good experience was my HR Manager, which I had 3 interactions with and ******** was professional and timely. However, everything else about this company was a flat failure. The right hand doesn't know what the left hand is doing in this small business. My HR administrator was always 1-3 days late getting back to me. My business HR was changed out three times and each time the new person was worse than the last. I saw the writing on the wall, so I switched back to QuickBooks Online (which is so much better). Now over six months later. My CPA and I are needing W2s that they sent to employees, but they will not provide them to me, or explain how to get them online. All they offer is a W2 report in the form of Excel sheet. This is not what the IRS/CPA needs. I wonder if this is even legal, that they will not offer the copies for the W2s from last year? Does anyone know if this is legal?

• Review fromJP P

  Date: 04/04/2024

  5 stars
  ***** is the absolute best -- Sometimes, it can be overwhelming to wear several "hats" at my position. I always feel comfortable asking ***** questions. She replies in a timely manner and is always kind and helps me to learn new things. Bambee has been a huge help for our business!

• Review fromElizabeth D

  Date: 03/18/2024

  1 star
  Signing up for Bambee has been a horrible and very expensive experience. We paid thousands of dollars and were given huge promises. The policies are very general and typically do not appropriately apply to our business, so we have to do our own edits and rewrite them. Their payroll system has been problematic every single time we run it. You are not able to talk with anyone when you need to--it's often the following week when you are able to even schedule an appointment (which they only allot 15 minutes for), and even then I've had them not call me. After several complaints a manager finally called me a month ago with big promises to look into getting us additional months or issue a refund. I've not heard back. I called and left an urgent message 10 days ago with yet another payroll debacle--she still has not return my call. I went from Quckbooks to this and it has added many, many hours to my workweek. We would NEVER recommend Bambee to any business.

• Review fromLaura K

  Date: 03/01/2024

  5 stars
  Great experience with Bambee and our HR manager so far. Have been with them for over a year now.

• Review fromRichard N

  Date: 02/29/2024

  5 stars
  I wish I had engaged Bambee when I first started hiring employees; the whole process would have been a lot easier, and feeling as though I had a business partner vested in our success.I highly recommend any SMB organization consider using Bambee for their HR service - they are always requesting feedback on their services.

• Review fromAbigail L

  Date: 02/29/2024

  4 stars
  Bambee is there when we need them. I find it easy to schedule time with my HR Rep and well as having my questions and needs answered.