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Business Profile

Designer Apparel

Good American, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Designer Apparel.

Reviews

Customer Review Ratings

1/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromLinnea D

    Date: 12/28/2023

    1 star
    Horrible customer service, I'm trying to cancel an order and they won't respond
  • Review fromCatherine N

    Date: 12/12/2023

    1 star
    Ordered a **** on the 11/26/23 through Klarna and my order was undeliverable and *** returned the package to sender (Good ********). I have been trying to contact the customer service team but no response. Here is my order number. Kindly refund my money. Highly disappointed in your customer care service. I will never buy anything from your company. Process my refund ASAP. Order Reference: 6PJSQ6RL-1
  • Review fromINES K

    Date: 12/11/2023

    1 star
    I ****** 2 pairs of jeans on Nov 27th One pair by mistake i ordered in pettite But it is a miracle to reach someone just to send me the order number, bcs after my order on Nov i have never received confirmation email with order number I have been trying since last week to get in touch with costumer service that they always reply with the same c*** I don't need a link how to return item I need order number so i can do so So unprofessional I cannot believe that there is no phone number where you can talk to the person
  • Review fromHilary H

    Date: 04/28/2023

    1 star
    Ordered 2 pairs of jeans 9/3/2023 it took 2 months only to get one pair. They were deformed and did not meet size guide 29 inseam was probably 23 or 25. Other pair was canceled by GA. Then requested sizing to confirm pairs w/32+ inseam or longer legs. Chat wouldnt send. They added long and ordered replacement pair 12/15. It was canceled too, ordered another pair 1/9 received a different style of jeans. Sizing was also inconsistent. Went to nordstroms to find style any sizes 10+ are only online which is clear the inclusive sizing is nonsense. Ended up losing happy returns information so couldnt return pants. Disappointed Get consistent sizes, staff your teams, and live up to what Founders say or have them quit saying it. Feel duped
  • Review fromMeagan O

    Date: 01/06/2023

    1 star
    How is this company allowed to be in business? SCAM!! Do not trust this company. I ordered a $250 virtual gift card and have not received it (was supposed to be emailed) in 3 days. There is no customer service number to call, only a text line that NOBODY RESPONDS TO. We tried the "re-send gift card" button on their site and NOTHING. We emailed their help@ email address and got zero response in three days, despite me receiving all of their marketing emails. I will be disputing this charge on my credit card for goods not provided.

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